Question about ASUS M4A88TM Motherboard and AMD HDT90ZFBRBOX Phenom II 1090T Black Edition Six Core Processor Bund

2 Answers

Hello there, I have a problem I don't know how to resolve. My motherboard is M4A88T-M USB 2.0 with Phenom II X6 1090T Black Ed. Today, while my pc was in stand by mode there was a power outage but was it was connected to a ups. So I tried to get into windows to shut it down properly. But for some reason I couldn't get out of sleep mode. So I had no choice but to turn off the ups. Later when I try booting nothing happens. The only sign of life that my pc shows is that the motherboards stand by power light is up. That's it. It's just 3 weeks since I bought this pc. Could anyone tell me what's wrong? Will be much grateful to any reply, Thanking you, Timothy

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  • timothyroysi Mar 13, 2011

    Hey junkydave, thank you for the reply! Nothing in the pc is working. None of the fans are spinning only that stand by led situated on the motherboard is glowing. So I can't try out your solution. As even the psu's fan is not spinning, could that be that's causing the problem? Ask me for any other details if it's required.
    T.

  • timothyroysi Mar 13, 2011

    Thank you for replying don! The system is unresponsive when I try to boot it. Nothing happens, no spinning fans too. So I can't try out your solution. Since the psu's fan's not spinning as well could it be the malfunctioning unit?
    L

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  • Master
  • 961 Answers

If your systemwill start in "safe mode" you can try a a'system retstore" back to when it was working.
Let me know if this helps through "add a comment" at end of soloution.
Dave

Posted on Mar 13, 2011

  • 20 more comments 
  • David Petry Mar 13, 2011

    Whos system is the board in?

  • timothyroysi Mar 13, 2011

    I'm sorry, but what do you mean by that? I couldn't understand you.

  • David Petry Mar 13, 2011

    Is it Dell, Gateway, etc.?

  • timothyroysi Mar 13, 2011

    I got it assembled. I purchased the parts separately and had the store itself put it together. And if any parts fails I have to take it to the manufacturers respective service center myself. So I'm doing my best to solve it myself. If it's possible.

  • David Petry Mar 13, 2011

    If nothing else I would tryhttp://support.asus.com
    There should be support there but there is also a forum where someone may be able to help you. At least one of their boards, I'm not sure about yours has a built in surge protector that may have switched your power supply. How to get it back is the qusetion
    Dave

  • timothyroysi Mar 13, 2011

    I'll look into it about this surge protection switch. That may be the case too, considering that I'm living in a place were there is voltage fluctuation. And thanks for the link. I am checking it now.

  • timothyroysi Mar 13, 2011

    I was looking into the manual of my board and I came across this:
    "
    Restore on AC Power Loss [Power Off]
    When this item set to [Power Off], the system goes into off state after an AC power loss.
    When this item set to [Power On], the system goes on after an AC power loss.
    Configuration options: [Power Off] [Power On] [Last State]
    "
    I don't remember any such option. And the description is a bit ambiguous. If the "power off" option is what I think it means, my pc will not start after an ac power loss? And I don't remember setting any such option.

  • David Petry Mar 13, 2011

    Do you have the manual now?

  • timothyroysi Mar 13, 2011

    Yes, I do.

  • David Petry Mar 13, 2011

    Looking further into your board, I have looked a couple of different places, it probably does have taht feature. I was just looking to download the manul but with no luck so far

  • timothyroysi Mar 13, 2011

    Hey thank you!
    Looking further into the manual I found this:

    Anti Surge Support [Enabled]
    Enables or disables the Anti Surge function. Configuration options: [Enabled] [Disabled]

    I don't know what it does. If a surge did occur.

  • timothyroysi Mar 13, 2011

    And here's a link to the manual:
    http://www.cizgi.com.tr/resource/vfiles/...

  • David Petry Mar 13, 2011

    Anything new? I've been tied up with something else so had to take a break. I couldn't get your link to work so I'll try from internet again.
    Dave

  • timothyroysi Mar 14, 2011

    Sorry couldn't reply earlier, Dave. I tried google for diff possibilities and I somehow have a feeling it's the psu. Having no other way to find out the best thing, I feel I should do is get a replacement for the psu. Hopefully something stirs after that!

  • David Petry Mar 14, 2011

    I looked a little bit further into it, I just acn't get that manual, but are you sure your getting 110v in? Is it hooked to an external surge protector or, check voltage at outlet.
    Dave

  • David Petry Mar 14, 2011

    AMD has support also. It takes them time to grt back and they might not answer question you want first time but, you could try them.

  • timothyroysi Mar 14, 2011

    I'll try amd too. And I live in India so that 220v for me not 110. It's hooked to a ups

  • David Petry Mar 14, 2011

    From what I read the boards with the surge protection are specifically for India because of power surges.

  • timothyroysi Mar 14, 2011

    So if that's the case what do I do? I'm going though amd's website. And trawling through the web I came across something painful. The psu I went for is apparently a company run by scoundrels. I'm talking about huntkey whose psu's apparnetly explode when used at its max wattage. I really am the biggest idiot for falling for this company!

  • timothyroysi Mar 19, 2011

    Hey there, it was a faulty psu. I had it replaced. I hope this one will last. Thanks a lot for the support that you gave me.

    -Tim.

  • David Petry Mar 19, 2011

    Glad to hear you got it resolved and good luck with it.
    Dave

  • timothyroysi Mar 19, 2011

    Thank you!

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  • ASUS Master
  • 27,725 Answers

Your computer might have protectected itself from power loss/data loss
During the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart
or
During the boot process tap the f8 button three times this will boot into safe mode where the only things
working will be your mouse and keyboard enabling you to attempt to repair your computer
hope this helps
don

Posted on Mar 13, 2011

  • 12 more comments 
  • Brian Sullivan
    Brian Sullivan Mar 13, 2011

    Test your PSU or replace it if your power supply units fan is not working your PSU is faulty
    One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect/ boot up a computer hard drive
    Test all leads that attach to your hard drive including electrical extensions,IDE,SATA
    the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them there probably old and faulty
    make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they are probably old and faulty a computer needs its connections to have an end so any faulty leads will end up with a computer error
    hope this will help

  • timothyroysi Mar 14, 2011

    That's what I'm planning to do. Get a replacement first. Don't think I'll have time to do it before saturday. So pc action till then!
    Thank you very much for replying, bronk50. Really grateful.

  • Brian Sullivan
    Brian Sullivan Mar 14, 2011

    most power supply units will fit you can get a larger wattage output eg: heavy duty if you have added any more devices to your computer more RAM,a larger hard drive,more cd/dvd drives these added will put a greater need for wattage output on the PSU
    you should check all the electrical connections before you make a decision and make sure they are the same as as the ones that you will need to run your computer also
    check the measurements inside the frame to make absolutely sure it will fit

  • timothyroysi Mar 14, 2011

    What do you mean by checking the electrical connection? With some testers? Like that voltmeters or so?
    I went to this website,http://www.extreme.outervision.com/PSUEn... and got a recommended power supply of 400 for my config and a similar one at asus's site suggested something similar. So won't getting the replacement with an exact model thru warranty work out?

  • Brian Sullivan
    Brian Sullivan Mar 14, 2011

    if you can get another on warranty it should be the same as the one you had in it but if you have added any extras such as moe RAM,another cd/dvd or a slave drive it will put a greater strain on the PSU also what i was referring to by checking the lead ends was to make sure that they are the same as the ones you have or you test the electrical extensions using a multimeter to make sure there is power

  • timothyroysi Mar 14, 2011

    I don't know where to go for a multimeter. Nor do I know how to use one. So if the psu, supposing, I'll have to get a powerful on all on my own money right? Or will they let me pay the difference and get me a one with higher wattage?

  • Brian Sullivan
    Brian Sullivan Mar 14, 2011

    dont worry about the multimeter im not sure if they will let you pay the difference but all you can do is ask im sure they will listen to your request and hopefully supply you with one with greater wattage

  • timothyroysi Mar 14, 2011

    Hahaha! I'll do that. Hope they listen!

  • Brian Sullivan
    Brian Sullivan Mar 14, 2011

    dont worry about the multimeter . Im not sure if they will let you pay the diference for another PSU with greater wattage all you can do is ask im sure they will listen to your request and hopefully supply you with one

  • Brian Sullivan
    Brian Sullivan Mar 14, 2011

    dont forget to put your negotiating boots on before you go to get your PSU

  • timothyroysi Mar 15, 2011

    Now we have a problem. I could be described as the worst negotiator in town. Still, I'll try!

  • Brian Sullivan
    Brian Sullivan Mar 15, 2011

    just tell them it was not adequate for your computers hardware and if you need to add more ram or a bigger hard drive it will need more wattage

  • timothyroysi Mar 19, 2011

    Hey there, it was the psu after all. No, I had no luck getting a bigger one but I hope this one will last. Thanks a lot for the support!

    -Tim

  • Brian Sullivan
    Brian Sullivan Mar 19, 2011

    only glad i could help you

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