Question about Epson Office Equipment & Supplies
This is caused by dried ink on the black print head. When the heads park on the wet ink pad on the right side of the printer for the night or when not in use, sometimes this gets clogged or dried. when the carrage is all the way to the left unplug the unit. this way you will have access to see if the pad is wet or not. a couple of Qtips and a small zip lock to place them in will tell you if it is wet. It just needs to be damp not very much. Depending on the age of the printer these pads may be totally soaked. If foam, you can take them out gently and rinse them in water until they are clear of ink. (most of them are actually grey or black foam) If it is a White pad, leave it alone this is a cleaner pad and will not come out, or may rip. If you are seeing allot of black it is becuase you either have cleaned the heads or all the colors have blended into black. A light mist of windex will moisten the heads when you then power up and let it go through the ritual of the back and forth sequence.and then power down. the heads will park on the now damp surface give it 30 minutes and try to print Black only. If you dont choose black only or grey scale then your only combining colors to make black. If this still doesnt work then there is a solution you can order, or send it in for service.
Posted on Mar 13, 2011
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Posted on Jan 02, 2017
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