Question about Apple iPod touch

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I have apple ipod 32 GB, while shuffling music file , it got stuck up on one of the files. the screen light is on and it is totaly frozen. Please give some suggestion as to what should be done to solve the problem PRASAD

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Try this. go to settings-general-reset-reset all settings
it will NOT erase anything and more than likely fix your issue & make your device alot faster.
Also do a power cycle every other day by holding ONLY the power button and slide to power off, leave off for like 30 sec. then power back on.

Posted on Mar 13, 2011

  • Michael Hickey
    Michael Hickey Mar 13, 2011

    SORRY did not read entire post! do this now. with it unplugged from any power source, hold down power on top and homescreen button on face untill the apple logo appears! then let go. it will reboot!

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