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The ink Cartridges can not be installed. The box was stuck by a plastic material. Shall I remove it by force?

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Unplug from wall wait 4 minutes and plug it in again, see if it resets. if not unplug again and hold down on the power button when you plug it back in and power up. if still nothing, hold down power and ink or in some models power and paper buttons and then power it up. Since all this power up is hard to do it is helpful to have a power strip with only the printer on it durring this process. If this still doesnt work it will need to be serviced and possibly realigned at a service facility.

Posted on Mar 13, 2011


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  • Here is an instruction set I found at
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.

  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer |

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