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The ink Cartridges can not be installed. The box was stuck by a plastic material. Shall I remove it by force?

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Unplug from wall wait 4 minutes and plug it in again, see if it resets. if not unplug again and hold down on the power button when you plug it back in and power up. if still nothing, hold down power and ink or in some models power and paper buttons and then power it up. Since all this power up is hard to do it is helpful to have a power strip with only the printer on it durring this process. If this still doesnt work it will need to be serviced and possibly realigned at a service facility.

Posted on Mar 13, 2011

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Posted on Jan 02, 2017

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Open the ink cartridge cover and remove the paper or plastic shipping retainer on the bar holding the ink cartridges in place. If the ink cartridges are pre installed, lift them out and check that the plastic tape is removed from the gold contact and print head.

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First, remove the ink cartridges and make sure you removed the protective plastic cover. DO NOT force anything. If it doesn't just slip right off, its not the cover. If it still doesn't work, uninstall, and reinstall the drivers for the printer.

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Remove the cartridges. Inspect the cartridges to ensure all packaging is removed. Reinstall the cartridges. Press the ON/OFF button for 2 seconds. Unplug the printer and wait 10 seconds. Check the printer for any obstructions including packaging materials.

Remove the scanner cover. Open the lid - check for paper that is stuck; these can be very small pieces, so look carefully. Plug the printer back in and power it on. If that does not solve the problem you will have to contact service or seller depending on your warranty and replacement policies on vendor.

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  • Here is an instruction set I found at http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.


  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer | eHow.com http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html#ixzz0uMXO4kIN

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    check your cartridges and make sure that all packing material was removed from the inks.. like the blue plastic tape on the ink ctg.. or its the waste ink assembly under the inks on the right side of the printer


    I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

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    sory for possibly insulting ur intelligence, but you have the proper cartridges in the proper slots? If you do, have you tried using your printers program to run a diagnostic test?

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    Remove the ink jet, make sure you removed any pckg. material and the contacts cover on it.

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