Question about Apple 21.5" iMac Desktop

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I have a problem with my 21.5in imac it is stuck on a grey screen with spinning wheel

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Hold down Command+Option+Escape to bring up the Force Quit Application menu. One or more of your programs will likely have a '(Not Responding)' beside them. Select that application and click Force Quit, it will ask you for confirmation but go ahead. Then turn off your computer. Hit the power button to turn it on and immediately hold down Command+Option+P+R until you hear the tone happen twice. Log in normally and try to open that application again.

Posted on Mar 13, 2011

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Posted on Jan 02, 2017

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Thank for contacting Fixya, I will be glad to assist you.

Here are some steps you can try to resolve the issue:
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There are a few things that could have caused this. In order to help you out, I need to know a bit more. Could you please try this: Turn off your iMac, then boot it up again, holding down the Command and V keys. This will boot up in verbose mode, which gives more information about what's happening in the computer.
See if there are any error messages, or a particular word that is repeated, or an instruction that the computer gets stuck on. If you could do that and let me know what it says, I can try to help you out a bit more.
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What your friend is seeing, is an indicator that the Mac 333 Mhz, is not able to boot up to recognizable Mac OS volume. This means that Mac OS volume is either damaged or has some how been corrupted.

Apple advises the only fixes for such an issue with this class of their "legacy computer" series is to back up the data on the hard drive if possible and reinstall the Mac OS version is was operating with, or simply go a step further and upgrade to the highest version of the Mac OS X family of operating systems, that this iMac G3 qualifies for.

Here is a link from Apple support for resolving this issue for this legacy mode;
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If your friend is interested in knowing what is the highest version of Mac OS X he can install on his iMac 333,, it would be Mac OS X 10.3 Panther.

This version is the highest upgrade for the iMac 333 because Mac OS X 10.4 Tiger will only work with Macs that have a built-in Firewire port.

Here is the technical specifications link from Apple for this model:
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This should help.

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1 Answer

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there is the single user start-up, which you were thinking of. There is also a safe-boot for macs.

To start up into Safe Mode (to Safe Boot), do this:

1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

During startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.

During startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.

To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

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Hi, Sorry you're having trouble,
OK, so much is happening here...
Can you shut the Mac down ( by holding the power on button for 5 seconds or so ) and then, make sure your keyboard is connected and that nothing is resting o the keyboard possibly pressing down on a key without you knowing it....
Now, start up your Mac and VEY QUICKLY, press down on the ( alt ) key and hold it down until you see a blue screen with a large Right pointing arrow and a circular arrow.
This is the start up disk selection screen. You should eventually see your Hard Drive appear at which point, you click on your hard drive and then the right arrow to start up the mac on your Hard drive.
If your disk is still OK, it will boot properly.
If your disk does not appear in the blue selection screen, it means you either no longer have a valid bootable system on that disk or it is KAPUT.
So, if this is the case, you will need to get a new hard drive.
How old is your mac, what model is it what Mac OS is it ?

Mar 22, 2009 | Computers & Internet

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