Question about Canon MX300 Office All-In-One Printer

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Printer doesn't work after Canon installed driver for the fax. now the iMac wont read the printer. Replaced the USB cable, tried to download the drivers. NO LUCK

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Http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#DriversAndSoftware

Choose your Operating System, and then download the driver for your OS Version, Mac OS X 10.2/10.3/10.4/10.5/10.6

After you install the drivers you should be able to find them manually in System\Library\Extensions or in Library\Printers. Things to try include
1) a different USB port
2) a different USB cable
3) repairing permissions, then shutdown and start up with a printer attached and turned on
4) use a utility program like Xupport to force optimization, then a restart will be required

You could also try using Gutenprint for Mac OS X: http://gimp-print.sourceforge.net/MacOSX.php

Posted on Mar 13, 2011

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Posted on Jan 02, 2017

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1 Answer

Error code 311


The Error 311 indicates a communication error between the Mac and the printer. If you upgraded the Mac from Leopard to Snow Leopard, there could be older driver files for the iP4300 that are conflicting with the new driver. Therefore I would start your repair by trashing all of the Canon files.

The first step is to disconnect the USB cable between the printer and the Mac.

The next step is to delete the current printer queue for the iP4300. Open Print & Fax, select the iP4300 in the list and click the minus ( - ) button to remove the queue. You can now exit Print & Fax.

The third step is to remove the Canon files. These are located in HD > Library > Printer > Canon > BJPrinter. Select all the files inside this folder and trash them. Then empty the Trash and restart the Mac.

With the Mac restarted, you can now run the installer for the 10.6 driver you downloaded from the Canon web site. Ensure this driver is version 10.26.0.0.

Once the driver has been installed you can connect the iP4300 USB cable to the Mac again and open Print & Fax. If the install has worked, the printer should automatically appear in the Printers list (note that this can take several seconds). If the printer does not appear, click + to add and select the Default view. The iP4300 should appear in this view. Select it and click Add. You may get a prompt stating the printer is already installed. If so, cancel this install and try printing with the new iP4300 queue.

If the error message still occurs, then I would try another USB cable. They have been known to cause the 311 error.

Nov 09, 2015 | Office Equipment & Supplies

1 Answer

I have connect usb cable and did all the instruction from manual and it doesn,t print i need help


1. Connect to a USB port on your computer, NOT on a hub. This might solve the problem.
2. Your computer hasn't found the printer drivers. Manually install them (download from Canon website) If when connected the printer does not show on your "Devices and Printers" panel, then the drivers have not been installed.
3. Try another USB cable in case it is faulty.
4. Make sure you have removed all transit packaging (if any) from inside the printer, and have set the ink cartridges correctly.
5. When you try to print, does a warning sign appear in your system tray? If so, do what it tells you.
6. If all else fails, read the installation instructions again, step by step.
Hope this helps.

Jan 27, 2013 | Canon IP2700 Inkjet Printer

6 Answers

My 6530 works OK as a copier but not as a printer or as a scanner. I suspect that the USB interface is defective.


It is could be a software related problem. Software called drivers are needed to run the printer. The drivers for your printer can be found on the CD disk that came with your printer. They can also be downloaded from the manufactures website, click their downloads/support button and select your model of printer. Download and install the drivers for your specific model of printer and for your specific version of Windows.

Take care!
damnor01

Aug 13, 2011 | Canon imageCLASS MF6530 Monochrome Laser...

1 Answer

Just purchased an iMac computer for my HP DeskJet 880C


You can log on to the hp site and get the current driver/printer software for your printer. Get the mac os version and install via usb. Download and install then restart your imac... then attempt a print...
Should work fine with an iMac.
K

Sep 01, 2009 | HP DeskJet 880c InkJet Printer

2 Answers

I have lost my disk to install my canon ip2600 printer, it has given my the option to install without the disk and i also tried that option but that did not work either, what other way would can i try....


I can't give you the direct link for drivers as you haven't stated your country but you should get them from here.

http://search2.jp.canon.com/search/canon/search.x?tmpl=en&ie=ISO-8859-1&target=t&q=ip2600+printer&submit.x=19&submit.y=14&submit=Search

Aug 09, 2009 | Canon Pixma iP2600 Photo InkJet Printer

2 Answers

I can print from my Dell 926 all in one, but it wont scan


Try removing your 926 icon in Printers and Faxes, disconnect the USB cable, restart your computer, reconnect the USB cable, see the 926 and install the driver again. If scan has never worked, you probably need a different driver.

Hope this helps.

Aug 06, 2009 | Dell 926 All-In-One InkJet Printer

2 Answers

Didn´read the instructions


Unplug he USB and Power on your printer.

go into cotrol panel - then open the printers/fax folder.

Right click on your printer in question and select delete.

Install software and drivers from CD or download from lexmark website.

Shut down PC

plug in USB and Power to printer.

start PC and let it install using the drivers you just Downloaded.

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Apr 07, 2009 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Cant install canon ip90 printer. Downloaded driver not found by wizard.


Do this:

In XP default view, from the Start menu, select Printers and Faxes, and then double-click Add Printer.

  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.
Uncheck all options except

Specify a Location.
Click Browse.
Browse the folder where you have your downloaded driver
OK.

If the driver not match you have a wrong driver.
In that case go back to Canon and get the right one and do the same procedure again.



Have a great day
Pablo :-)

Oct 21, 2008 | Office Equipment & Supplies

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