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The ink pads are at the end if their service life.

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Depending on what type of printer you have:

Procedure 1 We found this procedure to work for the Stylus Photo 1270 type printer, and understand that it also works for the 870 range and even earlier models like the Stylus Color 740. The error is indicated on these printers by all four lights on the printer flashing. Even if you press the power switch on the printer, the lights continue to flash, and the printer does not turn off!

  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Power off the printer at the wall or by removing the power cable, for at least 20 seconds;
  3. When you restore power to the printer at the wall socket or by reinserting the cable, if the lights come back on straight away, the printer's power switch was 'on' - switch it off and return to step 1;
  4. Hold down the paper-feed button and the button with the ink-drops next to it, and then turn on the printer, still holding the buttons down;
  5. When the paper-out LED flashes, release the buttons;
  6. Press and hold the Cleaning button, until several lights flash - this will take a few seconds (i.e. then release the button);
  7. The printer will now attempt to reset, including resetting the EEPROM memory and running a short (about 10 seconds) cleaning cycle.
Procedure 2
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Hold down the paper feed button only;
  3. Turn on the printer;
  4. As the paper feed light starts flashing, release the button;
  5. Immediately hold down the ink-drops button for some 10-20 seconds or until the printer springs into life;
  6. Allow printer to complete it's processing, then turn off for a few seconds, and back on again for a newly working printer!
Procedure 3 - for 1290 and possibly 890 printers 1290 printer with green (power / data) and red (ink / paper feed) lights flashing alternately:
  1. Switch off printer with panel switch;
  2. Switch off printer at mains switch - leave off for 20+ seconds;
  3. Hold down roll feed and sheet feed buttons;
  4. Switch on at mains;
  5. Switch on at printer panel;
  6. Continue to hold down roll and sheet feed buttons until both green and red lights flash together in synchronisation, not alternately;
  7. Switch printer off and then, after a few seconds, on again at mains switch;
  8. When red and green lights are both flashing in synchronisation, release the roll and sheet feed buttons;
  9. Press and hold down the ROLL FEED button (the one at the extreme left) and keep it down until the machine finishes whirring, cleaning etc and the green light comes on steady;
  10. Release the roll feed button and all should be well.

Posted on Mar 13, 2011

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Parts inside your printer are at the end of their service life. See your printer documentation.


Q: What should I do if my printer driver displays the message parts inside my printer are reaching their end of service life?

A: See the Epson Ink Pad Reset Utility page.

Epson Ink Pads Reset Utility

If your product is displaying an end of life service message, please view and complete the required information below to proceed.

Please explain the message I am getting in my printer driver that says parts inside my printer are reaching their end of service life.

Like so many other products, all Epson consumer ink jet products have a finite life span due to component wear during normal use. At some point, the product will reach a condition where either satisfactory print quality cannot be maintained or components have reached the end of their usable life. This is the normal product life cycle for highly mechanical devices like printers. This message is a warning that certain parts have reached the end of their usable life and that your printer will no longer work until it is serviced.

What parts are we talking about?

The message refers to the ink pads, which are actually a number of porous pads in the printer that collect, distribute, and very importantly contain the ink that is not used on printed pages. Ink is collected by these pads during the initial setup of the product, during cleaning cycles and when printing borderless photographs. Most users will not receive this message before the printer is replaced for other reasons. Some high volume users or those who use the printer for many years may receive this message about ink pads before other components reach the end of their usable life.

Why does my printer stop functioning when I get the message?

Epson is committed to ensuring the proper operation of all our devices to minimize the risks of property damage or personal injury during the lifespan of the product. The printers are designed to stop operating at the point where further use without replacing the ink pads could create risks of property damage from ink spills or safety issues related to excess ink contacting an electrical component.

Is there anything I can do to continue using my printer?

Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. You may also be able to have the ink pads replaced by an independent service provider and use the Ink Pad Reset Utility to reset the Ink Pad Counter to continue using the printer. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers' other components also may be near the end of usable life. Epson does not recommend ink pad replacement by users without technical training or resetting the Ink Pad Counter without replacing the ink pads.

Note: This utility is for Windows XP and Vista operating systems only. We hope to develop an option for Mac users as well; however, we do not have an ETA or the OS requirement at this time.
To download this utility, please complete all fields below, select the agreement check-box and click Download. Required fields are noted with an asterisk(*). Some models may require you to be redirected to another website to finalize the process.

Go here to complete the agreement and download the utility:

http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

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