Question about Lexmark X8350 All-In-One InkJet Printer
I can't get my Lexmark X8350 to communicate with my Dell computer. I've gone thru all the steps that Lexmark Solution Center suggests by checking the USB cable, the power cord, restarting the computer, uninstalling & reinstalling the Lexmark software, unplugging printer from power surge and plugging it single outlet, all to no avail. Please, please help me as I've had the printer too long to return it to place of purchase and I gave my HP (which worked fine but was older model) away. I want and need to print. Your help would be greatly appreciated.
I do not know the solution to this problem because I am having the exact same problem with the scanner feature of my device - all other features work. I spent most of yesterday (Monday) on the phone with the Lexmark technicians going through all of their troubleshooting techniques, but to no avail. I had high hopes of success when a "Level II" Tech called late last night, but he could not stay on the phone with me while I executed the instructions. After uninstalling and reinstalling, and uninstalling and reinstalling the software multiple times, I am still right back where I started --- no scanner communication.
Posted on Sep 23, 2008
maybe the usb cable went completely, you can try to replace it with another, also Ive heard lexmark power supplies can go bad without notice, can you copy standalone with it? you should. if not then check power output with a multimeter. Is your new dell running on vista? you may have to download a driver specific for vista and lexmark from lexmark website NOT the XP driver the VISTA driver, I had to do that with mine. just a couple ideas. good luck
Posted on Aug 01, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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