Question about SanDisk Sansa E280 MP3 Player

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I cannot delete songs from my Sansa e280. I have tried using both USB settings - MSC and MTP. When I try using "My Computer" it says it is deleting the files but they are still on the device. Windows Media Player won't even try. Cheers, Sandra

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They are probably corrupt files. You will never be able to delete these unless you format your device, which unfortunately will delete all of your songs.

To format: Connect it to you computer, go to my computer, right click on Sansa and click on format. Once the format process has started don't interupt it. You will have to re-load all of your songs back on to the player, but at least your corrupt files will be deleted.

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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2 Answers

I re-formatted my Sansa e280 and now my computer does not recognize it. I am wanting to transfer music files only, using Windows Media Player.


Try to reset the device and if there is any driver for it, install them before connecting it to the computer.

Feb 28, 2011 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e250 MP3 Player: The computer won't acknowledge that my Sansa E250 ...


Hope this helps. See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher Download and install the latest Windows Media Player if it's not installed. If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix. Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61 Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207 If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode. Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit ......

May 16, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa e280 is not downloading my playlists from Windows Media. I have tried dragging and dropping the playlists from my computer music folder to the Sansa folder and it still will not write to the mp3...


Hello,
The Sansa e280 can be operated in 2 ways of USB connection modes: MSC or MTP.

In MSC mode, viewing the player as a removable disk, the "copy
and paste" or "drag and drop" method will work.
In MSC mode always through the "safely remove hardware" icon, click to remove the player's disk before taking out the USB cable.

In MTP mode, operating the player in software like Windows Media Player: under Library or Sync,
first create a playlist
next sync the playlist.
In MTP mode, follow up the warning or text in the software that gives permission when to disconnect the player.

Apr 11, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

I hv sansa clip 1gb - in which i have some songs i.e aprox.850mb and that cannot be seen in my pc in sansa clip as a drive g.how to delete songs and add songs , is there any driver of software or...


1. First, check your device setting up on MTP or MSC? Turn on device, go to "settings" , press down or up to find "USB Mode", you can see the check mark at MTP (auto detect) or MSC mode. Change to another usb mode.
2. You have 2 ways to delete songs:
2.1. Delete songs by device: play songs, press down (sub menu) until you meet "delete song", select it and yes
If you delete all items in device: Settings, Format, and yes
2.2. Delete songs by computer: plug device to computer, double click on device icon, Music folder, and delete songs you want. If you don't see songs in there, unplug the device from pc, and then change USB mode, and plug device to pc to delete.
Good luck

Feb 01, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Hi, my computer won't recognize the Sansa Clip even though I have Windows Media Player 11. I am trying to switch to MSC Setting, as a user here described, but don't know how to do it. Can you tell me...


I also had the Sansa Clip, to swicth to MSC setting, in sansa clip player, go to seting > USB mode > There's 3 option:
1. Auto detect
2. MSC
3. MTP

Select MSC, it would be normally detected in any computer, if not, try to format your player :)

Dec 23, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

MTP or MSC mode


If you use a micro SD card, put it in MSC mode, if not, keep it on the default MTP mode.

Apr 29, 2009 | SanDisk Sansa e270 MP3 Player

1 Answer

I've sansa E280 problem is connecting to pc in mtp mode


You can download the software from this page, the options are on the right hand side of this page.
http://www.sansa.com/support/sansa_e200/faqs

In order to get your Sansa connected, I would change from MTP to MSC and see if your PC recognizes the player then, as it should.
If you go into the settings menu and choose USB Mode and from there you can change to MSC from MTP. If you have one of those models that don't have a USB Mode option, then do the following to change to MSC:
(The model number followed by v2 on the back-bottom require this method) you have to turn it on, put the hold switch on, then hold the LEFT button |<< THEN plug it into the PC.



Apr 23, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

When I try to sync my Sansa E280 to WMP 11 it shows error report.


It could be the mode you are in.

MTP mode seems to not synce with WMP.

But MSC mode works.

Go to settings>USB Mode>MSC

Should work!

Mar 21, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Want to organize/delete songs but don't see them on my computer..


Change your USB Mode in the settings menu from MTP to MSC and see if it helps.

Jan 04, 2009 | SanDisk Sansa E280 MP3 Player

7 Answers

Can't delete songs from the e200


I had this same problem with my Sansa e280, I did some research and found that MTP mode is used when syncing with Windows Media Player.  So if you plugged in your player under MTP and simply tried to drag and drop using Windows Explorer the player won't recognize.  I have heard that you should be able to view them on the Sync tab in WMP but I personally have not tried.  

The way I got rid of the songs was by going into my Sansa Settings and changing the USB mode to MSC, opening the Player by going to My Computer, then (if using Windows XP) click on Tools > Folder Options.  Click on the View tab and Select "Show Hidden Files and Folders".  Click "OK" Then Right click on the MUSIC Folder and Select "Properties"  Uncheck "Read Only" and "Hidden".  Unplug your Player and it will restart.  Viola, no more ghosted songs.

Apr 30, 2007 | SanDisk Sansa e200 MP3 Player

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