Question about HP Photosmart A636 Compact Photo Printer
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Posted on Jan 02, 2017
SOURCE: printer displays carriage jam
Leave the printer on without cartridges.
Unplug the power cable on the back.
Press & hold # 3 , While connecting power cord. When display says Partial reset ...Then follow the steps...
If this will not resolve, Carriage needs to be open & serviced / Repaired
Posted on Dec 20, 2007
Had the same problem. First clean all the rollers, etc. as shown in the hp manual or online. Look for very small pieces of paper! If this doesn't help phone hp tech support and when you get a technician ask for a person that can take over your computer. After lots of trials I finally got results using this approach and they replaced my printer with a remanufactured one. At least it works now.
Posted on Oct 14, 2008
SOURCE: carriage jam
Usually when the printer displays a carriage jam error the carriage assembly is jamming along the carrige path.
There may be something in the carriage path or the carriage shaft may need lubricating.
Check the area where the carriage is has stoped. There might be an obstruction visible.
Posted on Jan 06, 2009
Mine did the same thing and I just cleaned the white strip with a warm cloth and it was fixed!
Try it before you throw your printer out the window! DB
Posted on Apr 11, 2009
Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.
You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.
Once the little bits of paper were out, I was back in business. Good luck!
Posted on Apr 20, 2009
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