Question about Sony Playstation 3 (PS3) Console

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Just did the most recent update on my ps3 and now all I have is a black screen. I have restarted several times and the main screen will momentarily flash but then goes to black.

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  • 170 Answers

This may work. When the system is off press and hold the power button you will hear a beep keep holding you hear another beep then release the power button. That will reset the video settings which should return your picture ..

If not call 800-345-SONY

They may have other steps to correct the problem


Posted on Mar 13, 2011

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1. sounds like your monitor is losing power

2. the windows video driver needs to be updated

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I have a slimline ps3 and my hard drive was corrupted so i downloaded a new system update it installed the update it let me adjust the time and date settings and just before it goes to the screen that...


  1. KINDLY REMOVE THE HARD DISK FROM THE CONSOLE
  2. LOOK FOR AN EXTERNAL HARD DRIVE PACK
  3. PUT THE PS3 HARD DISK INTO THE EXTERNAL HARD DISK PACK
  4. CONNECT IT TO YOU COMPUTER
  5. AND FORMAT IT.
  6. REMOVE IT FROM THE EXTERNAL PACK
  7. PUT IT BACK INTO THE PS3 CONSOLE AND TURN IT ON.
  8. IT WILL ASK FOR UPDATE
  9. THEN YOU UPDATE IT.
  10. IF AFTER DOING ALL THIS AND IT DOSEN'T WORK
  11. CHANGE THE HARD DISK INSIDE THE PS3.

Jan 23, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

MY PS3 WON'T LOAD ANY DISC! This just happened today, and all of my games are in good condition. I recently got the newest update of the PS3 firmware. All I get is a never ending loading circle of doom. D:...


no worries bud...gotchya covered...first off..if u cant access the ps3 main menu at all then u cant delete the update singularily..if u could access the main menu, just go to the item u updated...(i.e playstation home) and delete it and download and reinstall again...if not...then heres the fix...dont worry it wont erase anything, just corrupted data...which it sounds like u have...k....1. Start with having the system in standby (redlight is on)
2. Hold the power button down; the system will turn on and turn off once again.
3. Press and hold the power button again and keep holding, it will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger off the power button (if your system turns off before you get a double beep just try again and hold the button, it should double beep the 2nd time you try)
4. You will be prompted to plug in your controller via USB and then hit the PS button
You will now have a screen with these options (I have attached a picture of this screen below)
1. Restart System: Restarts the PLAYSTATION®3 System.
2. Restore Default Settings: Reset all system settings back to default.
CHOOSE THIS ONE 3.Restore File System: Checks for corrupt/missing system files.
4. Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
5. Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
6. System Update: Update the PLAYSTATION®3 System
IT IS VERY IMPORTANT THAT YOU DO NOT CHOOSE THE WRONG OPTION HERE OR YOU WILL LOSE ALL YOUR DATA. The one that fixed my blu-ray drive is option 3: RESTORE FILE SYSTEM
I REPEAT CHOOSE RESTORE FILE SYSTEM hope it helps ya!

Dec 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I attempted to update the system from a game and now it's stuck. when i turn it off its just starts the update again and every time it gets stuck on 99% and it just stops. i tried getting to the restore...


If the power button hold doesn't work...try this...,
Take the clip out that holds the drive. Take the screw out but leave the drive inside.
When the update begins, pull your drive out. You will get an error message and it tells you to restart your system to try again. Instead, let the time run out, and your screen will go blank for about 30 seconds until it starts back up telling you that you need to reformat the drive. (If you don't get this message after 30 secs the first time, YOU HAVE TO REPEAT IT till it does. Then put your drive back in again making sure your controller is plugged in (wired in with USB) and press the PS3 button on the controller. It will then ask you to either press start and select at same time OR PS3 Button PRESS START and SELECT. Do not agree to any user agreements!! Make sure you hit cancel and it will reset to the startup screen.
* Just wondering....did you recently open your ps3?

Dec 14, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

No audio or video


Turn your PS3 on, and have your TV on the correct input. Go to the "GAME" icon on the XMB, and select "GAME DATA UTILITY".
***NOT SAVED DATA UTILITY****
Find the game that you are having trouble with and press triangle, then select delete. (You are not deleting your game information don't worry, its just the update for the game).Start the game back up like you normally would, and re-download the update that is prompted when starting the game. You are done!

May 04, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hardwired connection. Recently getting DLNA error 2104 & message that ethernet cable not connected in intermittent fashion several times a minute. System continued to work dispite messages if...


my Ps3 is saying their is no ethernet Cable connected when it is connected and i know the cable works beacuse i also used it for my Pc please help im desperate

Apr 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 update failure after 100% and not rebooting (black screen)


Hi my name is Juan and I do sell and fix playstation3's and I know this problem it is very bad to just try to update your system and knowing that is broken just because the update well I have found somany tricks so far that not even sony know how to fix this problem is one of my secrets jeje so let me give you my best secret so far no body knows how to fix this problem I have fix this problem my self couple times download the update in your computer and the copy the download to a blank cd in the cd make two carpets ( folders ) the first one name it PS3 enter into this folder and create another folder inside the PS3 folder and name it UPDATE make sure you use capital letters on both folders and copy the downloaded update into the folder you name UPDATE turn your ps3 and let install the cd in your bluray drive sometimes it works at firts time sometimes not so try couple times if you have problems call me (706) 529-0579 Juan

Jun 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Won't play dvd' freezes black screen same when i turn games off


you need a firmware update

as your firmware is damaged.

dont worry. this will just take a bit long time but once you start system uppdate it will automatically
download the firmware and update it.

May 11, 2009 | Sony Playstation 3 (PS3) Console

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My Ps3 wont let me quit out to the main screen.


try to reset by holding down power button on ps3 itself for 5sec and try again if that dosent work try another controller

Jan 08, 2009 | Sony Playstation 3 (PS3) Console

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Ps3 80 gig


Try getting a new AV Option, well actually first startup your PS3, startup your controller, and hit the center PS3 button, because those 2 options are only in the Main PS3 Option, which is accesed and closed through hitting the middle button on your controller. Hope this helped.

Jul 11, 2008 | Sony Playstation 3 (PS3) Console

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