Question about Dell Inkjet 720 Printer

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When i try to print a paper a popup comes up and says that my printer is not connected to my computer, I have tried unplugging the power cord and usb cord an restart the computer nothing works

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See if you can reinstall the printer. Try deleting the printer in the control panel and then reinstalling it. Also try plugging it into another USB port.

Posted on Mar 13, 2011

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1 Answer

The client informs you that they are unable to print. What troubleshooting steps would you take to resolve the problem?


1. Turn the printer off. Unplug the power-cord from the wall-outlet. Plug it back in, turn it on, and try again.
2. If the printer's power-cord is connected to a power-bar or UPS (Uninterruptible Power Supply), ensure that the power-bar (or UPS) is turned on. Try some other appliance in that same electrical socket.
3. Is the printer on a "wired" or "wireless" network? If so, check that the printer has obtained an IP-address that does not conflict with other computers on the same network.
4. Is the printer connected via a USB cable to one computer? If so, change the USB cable to a "known-good" cable.
5. On the computer, click "Start" and then "Settings" and then "Control Panel" and then "Printers". Select the printer. Ensure that there is *NO* check-mark in front of "use this printer offline".
Select the printer, and "show queued print jobs" -- there should be some. If there are no entries, you need to select this printer as part of the 'print' dialogue inside Microsoft Word (or NotePad

May 20, 2014 | Brother MFC8910DW Laser Multifunction...

1 Answer

Printer will not print


If unplugging and re-plugging the printer into your computer doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/eVzv1x. Select your operating system, download and execute the file.

Feb 14, 2012 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

The compuer is not connected


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/hsBChY. Select your operating system, download and execute the file.

Feb 10, 2012 | Lexmark X5495 All-in-One &USB...

1 Answer

My printer will not print from the documents program


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 23, 2011 | Lexmark X5495 All-in-One &USB...

1 Answer

Paper jam


Hi Good day!! Follow this method to remove your paper jam:

1. Check to make sure that the power cord is securely plugged into an active wall outlet if your printer is not turning on.

2. Make sure that the USB cable connecting your computer to your printer is securely connected if your printer powers on but will not perform a print job.

3. Remove a paper jam if the "Check Paper" light on the front of the printer is blinking. To do this, first turn off the printer and unplug the power cord from the printer. Open the front cartridge door and locate the jammed paper. Gently pull the jammed paper toward you. Plug the printer back in and turn it back on.

4. Connect your printer to a different USB port on your computer if you are experiencing slow printing. The slowness could be due to a connection problem with your computer's USB port. After you've switched the port, try your print job again.

5. Make sure that a phone line is securely connected from a phone jack to your printer if you are having trouble sending or receiving faxes.

6. Clean the scanner surface if your scans are blurry or have vertical white or black lines. To do this, spray the a soft, lint-free cloth with a mild glass cleaner. Wipe the scanner glass with the cloth and then dry it with another clean lint-free cloth.

7. Hard reset the printer if you are having trouble solving your problem. Turn the printer off and remove the power cord from the wall outlet. Wait at least 15 seconds and plug the cord back in. Power the printer on and try your job again.

8. Restart your computer if you can't solve your printing or scanning job. Sometimes restarting the computer can solve an unseen problem.

Don't forget to vote thanks!!!

Oct 28, 2010 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

Printer plugged into power and computer not printing(has ink)


Hello, Jonathen.

Give this a try:

If there are no jobs in the queue, be certain that your USB cable is snug.

If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.

Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

Your computer should see your printer. Install the printer driver.

If your computer does not see the printer, probable USB cable problem or possible USB port problem on the PC..

Hope that helps.

Dec 17, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

Streaky printing HP OfficeJet J4680


this could also be as simple as going in to your device manager and refreshing the driver first, unplug the printer from power and PC, reboot pc and then power up printer let it go threw its motions and then once the pc is completely booted connect the the usb cord and try again, you may also have a bad cord

Sep 21, 2009 | HP Officejet J4680 InkJet Printer

2 Answers

Indicating paper jam but there is not jam


turn off and unplug for a good 10 seconds, then plug in/power on. If it still shows jam, have another look inside, some torn paper might be jammed inside.

Aug 04, 2009 | Canon imageCLASS MF4270 All-In-One Laser...

1 Answer

HP deskjet F380 - 'status: paper jam'. There is no paper jam!


Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.

Jul 21, 2009 | HP DeskJet F380 All-In-One Printer

3 Answers

How to reset d5160


  1. If the printer is not off, press the Power button to turn it off.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the printer.
  4. Unplug the universal serial bus (USB) cable from the back of the printer, if connected.
  5. Wait 30 seconds, then plug the power cord back into the printer.
  6. Plug the power cord back into the wall outlet.
  7. Press the Power button to turn the printer on.
  8. Ensure that the memory card has been removed from the memory card slot.
  9. Make sure plain paper is loaded in the In Tray.
  10. Hold down the OK button and press the Right arrow button four times.
  11. If the test page prints, re-connect the USB cable to the printer.

Dec 07, 2007 | HP Photosmart D5160 InkJet Printer

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