Question about Philips DVD740VR DVD Player/VCR

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A vhf tape got stuck in the machine. I could see the tape itself was caught on some moving prongs. now i don't know the proper setting for the prongs and cannot get any vhs tapes to play.

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Hi, if VHS tape is in you have only one solution..to disassemble DVD/VCR ..Can you do it ? you may try !!t
Here's how to do it..
* 1 Turn off the COMBO. and unplug it.
* 2 Remove the 4x screws off COMBO on the sides and take off the DVD/VCR casing.
* 3 Look for the Tape which messed up with VCR transport mechanism ,try to release tape of the transport with your hand..
* 4 Since EJECT feature works with power only ,while you keep the tape off from transport plug the device to power and turn it on..Don't worry,you will see the eject mechanism starts moving back on forth,keep the tape off it and let it eject..
* 5.When tape is out .If it destroyed badly normally you should not use it however if the recording in is valuable for you you can cut the chewed portion and
splice it back together .(Pls see the video included...How to fix a broken VHS tape.)
* 6 While it is open,place another Tape to see if mechanism works properly. and eject it...
* 7 Replace the casing and the screws. Plug the player in and turn it on. Now player is finally working ..
Hope this helps!..
Take care and please
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Posted on Jul 12, 2011

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I have a HR-S3911U and a HR-S5912U from the same era and my 3911 has seen a million miles and both my units are still going strong. I did experience a similar problem with my HR-S3911U but instead of the eject function my problem was with a sticking guide-pin. I did a have similar ejection problem with one of my 1985 Super Beta Hi Fi machines. Really it sounds like the exact problem as you describe. What I did was I opened up the unit and watched carefully - it was just a sticking moving part. My JVC guide-pin problem was just sticking as well - after a gentle push into place the guide pin has not stuck since. I don't suggest using any grease unless you really have to. I suggest you open the unit - if you have a video camera video tape the ejecting and play back in slow mo to see if you can catch the problem. Sounds like a sticking moving part which can be common on any VCR.

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I think it could benefit from the heads being cleaned. I don't even really know what are the heads. Is it that big round drum? One thing I did notice is that when I load a tape, it straight away wraps the tape around that drum and the drum spins away and just idles there constantly rubbing on the tape before i have even pressed play. I have left tapes in there for days and days, so I assume this cant be good having that thing spinning away on the tape for such a long time?. I am not sure if this is normal or not but I wont be leaving tapes inserted in the VCR long periods now.

The heads are tiny little things inside the big round drum. I will show you if you post a picture of your unit with the cover off.

The tape staying wrapped around the drum with the drum spinning is normal but the drum should stop spinning five minutes after you load the tape as long as you don't touch play, rec ,ff or rewind. This is called a "long pause" (the tention is a little eased and is not rubbing hard as a normal pause would) and the long pause is there so the unit will immediately start playing or recording if you push play or rec within 5 minutes of loading the tape. If the drum does not stop after 5 minutes of sitting idle then your VCR has a malfunction and you should not leave tapes in the machine idling.

I am concerned about your heads clogging up - that is not normal unless you don't take proper care of your tapes - is there very high humidity in your area? That could cause problems.

Sorry I posted this in a hurry but will go into more detail later if need be.


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