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I have recently bought the latest Xbox 360 console and it has been fine until recently the disc tray decides to open and close randomly for example i'll be playing a game then the disc tray will open and keep doing it non-stop until console is switched of How do i fix this ? Please help ?

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  • 118 Answers

First step is to check and make sure that 1.) There is nothing stuck in the tray slot (even something very tiny can cause issues) and 2.) make sure there is nothing lodged in the open/close button.

Posted on Mar 13, 2011

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

ad5432ec-f679-46a7-a780-a1a001b0a325.jpg

Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont load any of my games. It will read the disc, but then say "open tray".


i have the same prob with mine ur just going to have to open the tray close it and repeat untill it works.............sorry

Nov 16, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox 360 disc tray wont open how do i fix that problem


Slap the top of the the box as you press eject. that will get it open.
then wipe a little rubbing alcohol on the black belt
just under the tray . And a little petroleum jell in the
tracks under the tray . Then open and close the tray to
work it in.


Rob

Sep 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc tray won't close


Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

May 20, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

1 Answer

My xbox 360 keeps on restarting on its own


about the only thing I can recomend is make sure all connections are tight inside,because the most common thing to cause random resets is if a cable is loose,and the vibration causes it to make intermittent connection,shorting out and resetting.

Feb 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox open/close disaster


u have the dvd rom damage y u dont try to change it

Aug 14, 2008 | Microsoft Xbox 360 Console

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