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I am using Vista and my Windows Media Player works for playing videos, Cd's, etc. However, I have recently joined a new company who requires I complete their training videos online (via a hyperlink that goes to their training video) and I am unable to access ANY of those videos. Everyone else is able to see them except for me. I've learned the media player is built into Vista so I can't uninstall/reinstall; i've tried upgrading and I get a message saying I have the latest version; I've ran a scan (which found nothing wrong) and try it again and it still doesn't work for those videos only. I've also made sure it's listed as a safe site on IE. Any help would be tremendously appreciated as I'm at my witts end. Thanks much!

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You need to update your Adobe flash player and java software both are free.

Posted on Mar 13, 2011

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