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My Dell™ Laser Multi-Function Printer 1815dn problem is that it says scanner locked unlock scanner

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Power the printer off!
To unlock scanner look in the paper output tray on the "roof" of the tray to the left. You will see a light blue slide switch. Slide this towards the front of the printer. It needs a firm tug.
Power the printer back on. The error should be clear.

Posted on Aug 16, 2008

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My dell Laser Multi-Function Printer 1815dn has a line going straight down on any paper printed through the feeder


If it is from the ADF (Automatic Document Feeder ), it probably is a speck on the scanner glass. Lift up the top scanner cover and clean the glass esp. the narrow glass on the left side. Also, lift the small ADF cover and clean the rollers with a lint free cloth dampened with a mixture of alcohol and water.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Mar 16, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

My Dell 1815dn printer - says the scanner is locked. Makes horrible clicking sound when I try to scan of make a copy. How do I unlock the scanner?


The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

May 20, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

I accidentally pushed the lock blue bottom on the 1815dn Dell how do I unlock it


Pull it toward you. You may have to pull kinda hard, but just pull it back. It's sole purpose is to lock the scanner head during shipping.

Feb 05, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

It keeps saying that the scanner is locked, and I am unable to print anything. The connection with the computer is fine, but it quit in the middle of a print, and won't print since.


If you follow the link below you'll be able to download the manual for this multifunction unit. The location of the scanner lock switch is given in the "unpacking your multi-function printer" section.

Hope this helps.

Jan 19, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

MFP 1815 D Unlock Scanner message


Inside the print tray (where the paper comes out) on the upper right there is a blue lever. Pull it toward you and that will unlock the scanner. I just did this and restarted my printer and it worked! Hope this helps!

Jul 13, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Dell laser mfp 1815 dn "scanner locked" message


When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Jul 06, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Scanner locked printer dell laser mfp 1815dn


The lock for the scanner is on the roof of the cavity where the printed paper comes out. Simply flip it to the other position and restart the printer.

Jun 03, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn printer scanner issue: single line appears in scans


Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Nov 15, 2008 | Dell 1815dn All-In-One Laser Printer

2 Answers

Dell 1815dn all-in-one-laser


There is a little tab that locks the scanner bar.
Open the flatbed cover, and you'll see it in the left corner closest to you.
To unlock it, reach your hand (palm up) into the area the the paper comes out in.
Slide the tab to the unlock position (you'll be able to see it through the flatbed area.
If you need a complete manual for the MFP, you can go to the Dell website, in the support area, and download a copy of it.

Aug 11, 2008 | Dell 1815dn All-In-One Laser Printer

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