Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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My WD Elements SE 1TB is not working when I connect it to my mac. One day was fine and now it isn't even recognized by my macbook. I've been reading multiple issues with this product on line and would like to know how to fix this. I have over 200GB of info on the disc that I cannot afford to lose.

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The only way you can check physically is to change the USB cable. The other softwares that can assist :

1. Head to WD website and download diagnostic tool that may troubleshoot the hard disk but once it is recognized.

2. Try connecting it to a different PC running Windows.

3. You can check if the HD is being detected or not in BIOS menu. If it is being detected proceed to step 1, if not then change cables. If still it is problematic then you have to contact official support from WD for this.

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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