Question about HP 610 Color Copier
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Posted on Jan 02, 2017
SOURCE: Office Jet K60xi Scanner Failure
Try HP's web site suggestions first.
If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.
Posted on Apr 25, 2008
Is the scanner transport lock engaged?
This is either a screw, pin, Clip, Slideswitch or button that keeps the delicate scanner head from moving during shipment.
Look for it in the back and on bottom. If that isn't it, then the driver circuit for the stepping/space positioner motor is bad and you need a techie like me to fix... or just get a new AIO for $39.95 from Wal Mart.
Posted on Mar 26, 2009
I think your printer has been, for some time now, trying to tell you something and the scanner failure message
is the last in a series of messages.
First, the copier and the printer and the scanner worked fine, "for years",
Then, the copier stopped accepting scans, while printing from data sent by your computer.
Then, you received a scanner failure message again, and will not accept data from your computer, and
"won't print at all"
Your printer/scanner/copier/fax has needed service for some time after years of continuous service.
Evaluate now, based on its initial cost and the lesser cost of All In Ones whether you have already
obtained sufficient service to amortize the cost over time, and you may conclude that service is eitherr
cost effective or ineffective at this time.
Posted on Apr 17, 2009
SOURCE: scanner failure-no longer prints
Hi, I'll give your situation a "stab in the dark" solution. It sounds like you are in the final stages of "scanner system failure". The beginning stages usually limits the all-n-1 to print only i.e., no scan and no fax but you may have such a severe scanner bulb situation that is preventing the print function and may be causing hazardous conditions within your printer and it will do nothing to prevent further harm or damage. Can you describe your situation a bit more detailed?
Posted on May 01, 2009
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