Question about Maxtor Hard Drive

2 Answers

Brand new Seagate Maxtor OneTouch 4 plus 750 Gb isn't recognized

Just out of the box, the Windows XP operating system on my laptop won't recognize the (external) hard drive. It notifies me there was a failure.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I took it back to the store. One guy there said, Oh yeah, your machine's four years old (your OS). It won't recognize a hard drive larger than 200 Gigs (or whatever). Maybe so. Anyway, returned it.

Posted on Aug 13, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 208 Answers

Jumpered wrong or its a fake drive (knockoff) but doubtful so the real diagnostics is
start run diskmgmt.msc in it you will find if drive is unalocated or not even detected. if its not detected goto run type eventvwr and check in system for errors ..

im starting to think upper and lower cdrom filters are causing usb issue. i had issues with old zip drive software causing this.

Posted on Aug 01, 2008

  • Arnold G
    Arnold G Sep 12, 2008

    umm no i dotn think thats right. usb works fine. i got xp from 2004 and works with a 320 gig. i think your os has issues.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi - I have a Maxtor One Touch III, 500GB drive (3-4 years old) that has backed up my last 3 computers running Windows XP. I'm now trying to connect it to my new laptop running Windows 7, when I run the...


Hi , it seems the 'error code that you are recieving, is due to a 'connection in the {USB}.
Try "Updating the Driver / Software!"
"Go to this "Website!"
Fill-in necessary information.
ie: Model #, Brand, and or Operating System...

"Select the [Drivers] you need from the "List."

View: OneTouch III EMC Vista Update:

View: OneTouch III USB

Read below:

---> "Updates software to run in Windows Vista/XP/2000"

"Download the Drivers!"

!Important: "Take a 'moment to rate the help', so I can get 'credit' for the work.

Thank you!" - paul7of9
Click here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Mar 15, 2011 | Maxtor One Touch III 500GB FireWire/USB2.0...

2 Answers

I have had a Maxtor OneTouch A01B120 120GB Hard Drive in storage for some time. I now use a new-ish HP laptop with Windows Vista. Can I use this Maxtor Hard Drive to back up my files or won't it work...


When you plug the unit into the Vista machine, it should appear on the drive list immediately. From there you can copy files manually or use any backup software.
If you wish to use the backup software, the latest version can be downloaded from the Seagate site.
http://www.seagate.com/www/en-us/support/

Mar 05, 2011 | Maxtor OneTouch USB (A01B120) 120 GB Hard...

1 Answer

External HDD no longer recognized by new win7 PC


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

Jun 19, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

I need software for Maxtor (160 gb) onetouch 4 mini OS X 11.4


Maxtor is now part of Seagate, so your first step should be http://www.seagate.com

Dec 09, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...

2 Answers

My windows 7 does not recognize my maxtor hard drive. any ideas. thanks len


I have a Maxtor One Touch III Mini, 60 GB hard drive and I had the same problem with Windows 7. It recognized my drive to do a Windows Easy Transfer from my old computer to my new one, but it didn't recognize the software. I was not able to open files on the drive or download to it for a back up. I just did a "chat" with Maxtor/Seagate tech support, and they told me I could download Seagate Manager software for the Free Agent series, and that would work. They advised me to go to www.support.seagate.com/support/certificate.html
They gave me a certificate validation code, which was only valid for a short time, and that brought me to the Seagate Manager Installer. I downloaded it a few minutes ago, and it works fine and is compatible with Windows 7. My drive works again.

I suggest anyone having a problem contact Maxtor/Seagate via chat or e-mail (there is a charge for telephone tech support) and tell them your issue. They were able to help me. By the way, their forums and tech support Q&A's did not help me. I had to contact someone to get what I needed.

Nov 11, 2009 | Maxtor One-touch III Mini 40 GB USB 2.0...

1 Answer

Other computers dont recognize my Maxtor OneTouch 4 Mini


Please Make sure you External Hard disk USB cable is working correctly. Your cable is probably having partial contact, so try another cable

May 30, 2009 | Maxtor OneTouch III Mini Edition 120GB...

3 Answers

Maxtor onetouch 4 mini usb 2


You cannot download drivers/software for the Maxtor Mini at the above URL. When you select the Maxtor Mini, you're redirected to a contact form you have to fill out just to get the software. Pretty lame on Seagate's part! I'll think twice before purchasing anything else from them.

Mar 18, 2008 | Maxtor OneTouch USB (A01B120) 120 GB Hard...

3 Answers

Software for maxtor onetouch 111 mini edition 120 gb


Just called Seagate....they said you can download and use the One Touch 4 lite software and it will work perfectly... see link below:

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-lite&vgnextoid=e621783de3444110VgnVCM100000f5ee0a0aRCRD

Nov 02, 2007 | Maxtor OneTouch III Mini Edition 120GB...

7 Answers

Bought NEW MAXTOR ONETOUCH III (No software included???)


If you look at the site carefully you will see a small asterisk near the bottom that says * Windows2000/XP compatible. This seems to apply to several of the available downloads.

Aug 30, 2007 | Maxtor OneTouch III Mini Edition 120GB...

Not finding what you are looking for?
Maxtor Hard Drive Logo

Related Topics:

85 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maxtor Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Rick Arnold

Level 2 Expert

63 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

Are you a Maxtor Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...