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I have a pantech p2020 ease and i cant get my computer to recognize it..

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There are 3 things you need to do. (1st) you need to download Pantech PC Suite from http://pantechusa.com/support/ease - Save PC Suite to Program Files on your computer. You need this software before you will be able to connect with your phone. (2nd) after you download this software you need to go to and open the Program Files folder on your computer. Then open the Pantech folder. Next open the Pantech PC Suite folder. Now open the P2020 folder. Finally open the USBDriver folder. This folder should contain something that looks like PTQH_V1_1_4583_1215_SETUP - Click on it and install it on your computer. This is a special driver that is required for your computer to be able to communicate with your phone. (3rd) you need to a USB data cord (this is different for a charge cord). I purchased a data/charger cord for mine. It is able to charge or transfer data/charge at the same time. It is as simple as that :C Note: After you install and run Pantech PC Suite the program will give you the option of connecting to your phone with Bluetooth. However, if you don't know it already - anytime you use Bluetooth on the Pantech Ease it will really drain you phone battery and battery life on this phone is not very good to begin with. Hope this helps

Posted on Jul 07, 2012

  • Knot An Exbert Jul 07, 2012

    There are 3 things you need to do. (1st) you need to download Pantech PC Suite fromhttp://pantechusa.com/support/ease - Save PC Suite to Program Files on your computer. You need this software before you will be able to connect with your phone. (2nd) after you download this software you need to go to and open the Program Files folder on your computer. Then open the Pantech folder. Next open the Pantech PC Suite folder. Now open the P2020 folder. Finally open the USBDriver folder. This folder should contain something that looks like PTQH_V1_1_4583_1215_SETUP - Click on it and install it on your computer. This is a special driver that is required for your computer to be able to communicate with your phone. (3rd) you need to a USB data cord (this is different for a charge cord). I purchased a data/charger cord for mine. It is able to charge or transfer data/charge at the same time. It is as simple as that :C Note: After you install and run Pantech PC Suite the program will give you the option of connecting to your phone with Bluetooth. However, if you don't know it already - anytime you use Bluetooth on the Pantech Ease it will really drain you phone battery and battery life on this phone is not very good to begin with. Hope this helps

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Make sure you have the Pantech PC Suite installed on your computer.

On your phone...go into Settings, Connectivity and then Select USB Mode.

Posted on Mar 12, 2011

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