I have a 36" 5 burner gas cooktop. The burners light but the flames are very low and the ignitor is constantly clicking to reignite the burner. Will not boil water even on the 15000 BTU big mama burner.
I purchased a new gas regulator from GE because I thought that was the problem. Now I have no idea. It seems like its being starved for gas. Do I need to contact the gas company to confirm gas pressure?
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It probably has a flame failure device..
This is to cut off the gas if the flame goes out..
When you light the burner, the flame heats a sensor which keeps the gas on, if this is faulty, the gas will go out.
The problem is with the orifice leading to the burner. If it is not centred then you will get yellow flame. Or you are impeding the flow out of the burner and it is not mixing properley. I would pull the burners apart and make sure everything is clear and the orifice is centred.
I had the same issue on my jgp975 and sadly I had to purchase a different unit. I use simmer frequently and I made the assumption that low was simmer. Wrong. I believe a true simmer is 450 btu and my unit did not go that low. I had to check the fine print/specs page and on some units the manufacturer had to be called. I did replace with another ge profile that did have the low setting.
Bret, lets give this a try. 1st look at the regulator. There is an arrow on it that has to point towards the cooktop. Put is on backwards and very little gas flow. I always advise this first as I have seen people tell me it is correct and when I got out there it was reversed. 2nd was this used as a live demo unit on Propane? If you are on natural gas, this will also happen. The 3rd thing I also check for in something in the gas line on the cooktop side. I had a unit that got some packing in the line and at 5 wc for natural gas, it doesn't take much to restrict. Hope this helps.