Question about Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Single color not working

Hello!
For some reason the red will not print correctly. Brand new ink, all tests run. Wondered how to clean it and with what. Your help will be greatly appreciated!!

Posted by on

  • dailynn70 Aug 03, 2008

    Thank you so much for your detailed information! I contacted Kodak, and indeed the print head is junk. They did say however to repeat what you suggested 2-3 times. Your advice was right on the money.

    One other thing they suggested was to download the firmware from their site.

    Thanks again and hopefully your advice could help someone who doesn't have a bad print head.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 96 Answers

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Aug 02, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cyan ink is coming out purple. Tried putting in brand new toner but still have the same problem!


If the cyan or the blue ink is printing out in purple here's what you can do:


Clean the Printhead & Print a test page by doing the ff:


1. Press the Ink Management button press the Up or down arrow key to select Test Print, then select Print Quality press OK and press Black or Color START. Check all the colors including the black & check if there are any missing dots and if there are any colors not printing correctly.


2. Press the Ink Management button on the control panel and select cleaning press ok

3. Press the up or down arrow key to select Color press ok and press Black Start.


*After the cleaning process the printer will ask you if the quality is OK, press up or down to select yes or no, and it will ask you whether black or color is ok, once you have selected you're answer press Black or Color START to print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times or until you get a better quality


Hope this helps Please rate if it worked Thanks!

Mar 31, 2011 | Brother DCP 165C Compact Color Inkjet...

1 Answer

When printing colour pictures they appear with greenish hue and there is no red at all...


For some reason it's not printing with the magenta ink. If you were out of that color it would tell you, so either all the magenta nozzles are clogged, or the printhead has gone bad.
At the top of the control panel is a button labeled Ink Management (or just Ink). Press that and choose Cleaning. Some machines will allow you to clean only certain colors - you want Magenta. When it's done, print a test page - also in the Ink Management menu. If it's improved, do it again until all the dots print for each color. Inkjet machines clean their nozzles by blasting them out with ink. If you're low on ink you should have spare cartridges ready to swap.
If no magenta prints at all, but the other colors are fine, your printhead has failed. If the machine is less than a year old it's a warranty repair, see Brother's website for the closest service center. If it's just past warranty, call Brother's customer service line and beg for a Work Order to be sent to a service center to cover your machine. Note that they will insist that your ink cartridges be genuine Brother brand before doing free repairs for ink problems.
If it's out of warranty, a repair would probably cost more than a new DCP 130C. Good luck.

Feb 15, 2011 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

I have new photo (58) and color (57) carts and when I print wallet size (9 pics per 8.5x11 photo paper) the first 3 print true color and the last 6 are blue. I have cleaned the rollers and still do not...


hello, you are using the photo color ink cart, have you tried running a cleaning cycle or test print, the reason why i ask, is that maybe 1 of the colors is not printing, the test pages would prove what color is missing, if black not printing, it would print possible blue, or no black at all. i know you have put in new inks, but since the volume of ink in these cartridges run out according to usage, one color might run out before the others, and since black and yellow are the most used colors, without them your prints will show color faults.

Oct 07, 2010 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

My mfc-240c won't print red, even with a new cartdrige.


Try running a few cleanings on the color.

Press the ink button and select cleaning,, do about five cleanings. Print the ink quality test page (from the ink button as well) and see the quality if it improved.

If it still doesnt print its possible the ink is clogged and may need servicing to replace the printer head

Apr 06, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Printer is not printing colors correctly. Brown looks red. Is there a way to clear ink heads or ink area. case shows ink spillage, need to clean up area maybe will help with color printing.


You press the ink button and choose cleaning option and test print to see if colors are correct, clean again if colors are wrong. The spillage won't hurt print quality when it's around the cartridge area. If you are using generic inks they sometimes are not the correct color.

Feb 08, 2010 | Brother MFC-440CN InkJet Printer

1 Answer

Its a brand new ink color cartrige and all colors print but the red.


Try this: Step-by-Step Solutions and Repair http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=10355 - Maybe you need to clean the print head. Sometimes you have to clean it a few times to get it working correctly (which in my opinion is a waste of ink!) - Might be a bad print head, I have had to replace mine twice now. Just call Kodak, they will have you do some tests on your printer, and then if it's your print head they will send you a new one.

Jan 10, 2010 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Alarm flashes ink emptyhas ink! color was printing only yellow/green now prints only red/pink!


any chance it has dried out? run the test / head cleaning / did you reset the cartridge when you replaced it? generally if one or two colors work - the problem is the ink cartridge or the head for the colors not working. Did you remove the "tape" on the new cartridge?

Apr 16, 2009 | Printers & Copiers

1 Answer

Color ink want print after installing new cartridge


have you installed the cartridge correctly??? make sure you did

try to print a few pages, to get the ink going.

try test pages, try the aligning procedures as well.

Mar 26, 2009 | Lexmark Z515M InkJet Printer

1 Answer

Canon pixma ip4000 color not printing correctly with full inks


In both cases be sure using correct ink. Use of generic ink can lead to leakage of catrridge seats do to crossion from inferrior ink quality (per Cannon). Be sure ink in proper locations - see manual. Run the maintenance proceedures: cleaning then print nozzle pattern. If all colors are not proper after two or three cleanings, perform deep cleaning. Print nozzle pattern after each cleaning. This should clear up problem. If not, print head may need replacement.

Feb 09, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

Not finding what you are looking for?
Kodak EASYSHARE 5100 All-In-One Printer Logo

103 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Printers & Copiers Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

Michel Smith

Level 3 Expert

1218 Answers

Sajid Najmi
Sajid Najmi

Level 1 Expert

31 Answers

Are you a Kodak Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...