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My phone is not working. i will turn it on, and i will get the regular screen, but then if i try to go to use the phone it will get a black screen, or if i try to send a text it won't recognize the phone numbers as contacts. then randomly it will go to black screen.

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Malfunctioning phones often have black screen issues, take it to the store and exchange it for a new one. There's usually no fix even for technical support employees at the store, so the phone swap is more than likely free.

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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