Question about Samsung Cell Phones
The PUK code is not related to the handset. It is associated with your SIM card. When you enable the PIN in your SIM card, every time you switch on your
phone, you will be asked for your pin. At given number of tries
provided by your mobile operator, that you have provided the wrong PIN
(usually operators set it at 3 tries), then you came to the stage called
To unlock, you would need the PUK code of the SIM card. The PUK code is usually an 8-digit code. This PUK code should have been provided to you when you purchased your SIM card. Some has the PIN-PUK code printed in the card body of the SIM card, while some attach it as a separate print out. Should your operator failed to provide this PIN-PUK code to you, you would have to get it from your operator. Try calling their customer service. Just like the PIN, the operator as well could say how much tries do you have to successfully unblock the PUK of your SIM .
Posted on Mar 13, 2011
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Posted on Jan 02, 2017
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These directions are for an AT and T phone, but other than that would be the same for any carrier.
A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card.
You can obtain your phone's PUK code from your carrier in one of these ways:
Log in to Your account.online
Use a Technical Support Chat
Contact your carriers Customer Care
Get Your Phone's PUK Code Online
Go to the Phone/Device page.
From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading.
The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card.
Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.
Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator
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