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OS won't load. Scan reported bad hard drive, replaced HDD, loaded recovery CD and rebooted, won't complete install. Placed HDD in external case and copied software to it, reinstalled in laptop but it still won't load. Just says windows is loading then shows the Hewlett Packard logo and stays there.

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You need to reformat the hard drive so that it shows a partition for the HP software. Call HP tech support and explain your problem. They should be able to tell you how to format your hard drive.

Posted on Mar 12, 2011


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Posted on Jan 02, 2017


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My Dell Inspiron 6400 (Windows XP Home) won't reboot. It's giving me a "Loading PBR for descriptor 1 ... done" line on a black screen. What can I do to fix it. Can I salvage my content / files

Before you use the Recovery CD you need to backup your data because to restoring your laptop will wipe your data off the hard disk.
To backup your data when you cannot boot up your laptop, remove the hard drive and connect it to an USB hard drive adapter. Connect this hard drive/USB adapter into the USB port of a working computer. The computer will see it as an external storage device, you can then open the folders and backup your data.
You can then fit the hard drive back into the Dell laptop and boot up with the Dell recovery CD to reinstall Windows etc.

Mar 04, 2013 | Dell Inspiron 6400 Laptop Computer Core 2...

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My HDD got infected with a virus nd I use theCD Mini PE to ormt the partion.When I placed the XP cd in the CD rom for installation of a new XP I got the message missing MTLRD files and the CD does not...

enter the bios and set the cd drive as the first boot device.

bios is usually f1, f10 or delete imediately as the computer starts up, while its on the brand logo screen, befopre windows attempts to load.

Mar 09, 2011 | Smartdisk - Peripherals - HARD DRIVE,...

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My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.

disconnect your WD ext HDD. and reboot your computer. then connect again. if still not showing. go to device manager (right click my computer then properties -- click device manager). expand by clickin "Disk drives" category here it will show all the hard drives installed in your computer including your WD ext HDD . if you see yellow sign on your external drive right click and remove then go to Action menu click on Scan for hardware. it should detect and install the driver again. if still the same or maybe its not on the list of Disk drives.. try to change another USB cable .. i hope this will help

Jan 03, 2011 | Western Digital My Book Essential 1TB...

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My laptop which is now 3 yrs old is CONSTANTLY rebooting. It acts as if it is going to fully load Windows XP, but then starts the reboot phase all over again. Is there anything I can do to stop this? I am...

Hi Good day!! try to run your windows in Safemode, to run in safemode, press f8 continuously while booting your pc. Option will appear after pressing f8 choose safemode. your pc will start in safemode. after that do some scanning and then reboot your pc see if your windows will start normally. if not work please relpy to me and i will assist you more thanks!!!
Don't forget to vote Thanks!!!

Oct 28, 2010 | Computers & Internet

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I have an Acer Aspire x1700 and it will not reboot, I cannot locate the reboot disk. How can you help?

Yuo need a lot of try and error to be successful.
First your OS and the BOOT disk that comes with your machine.But if you dont had the CD you need to buy and download it.
Store like Bestbuy,CompUSA,etc.. sell this CD,s or go to this LINK where you can buy it online and download it, choose your OS and any other specs about your System.
After all you need to BURN the files in a blank CD or order for mail shipment.

Then we going to BOOT the system id the CD drive.

To rebuild your hard drive, do the following:
  1. Power up your Acer system.
  2. When prompted (after memory testing completes), press CTRL + ALT + ESC to enter CMOS setup.
  3. At the CMOS Setup screen select Advanced BIOS Features
  4. Verify the Boot Options Sequence is set to the following order:
    1st [CD-ROM]
    2nd [Floppy Disk]
    3rd [Hard Disk]
  5. Insert the Acer System CD, DISK 1 in your CD-ROM drive.
  6. Press F10 to exit and save. When prompted, Do you want to save CMOS data?, select [Yes], then press ENTER.
  7. The system will reboot from the CD-ROM. After booting from the CD-ROM, you will see the Acer Hard Drive Rebuild options displayed.

    Note: Use your mouse for choice selections during the HDD recovery process. The mouse will respond slowly during this procedure, DO NOT press the Enter key. Pressing the Enter key will cause the HDD recovery process to terminate.
  8. Select HDD Full Rebuild and follow the on-screen instructions.
  9. When prompted to insert Acer Recovery CD, DISK 2, wait for the CD-ROM to eject DISK 1.
  10. Close the CD-ROM tray and click OK. The system will continue to rebuild the hard drive back to factory load.
After being prompted to remove disk and restart system the unit will load system software and hardware. During this process the system will reboot several times.
Your Microsoft Certificate of Authenticity (COA) ID number will automatically be entered for you. Should you need this number for any reason, look for your Microsoft Certificate of Authenticity (COA) ID number on the cover of your system.

"thumbs and post back!"

Oct 24, 2010 | Computers & Internet

1 Answer

My HP Compaq nx5000 is not starting. So I have taken out the HDD and purchased a USB casing so that I can take the backup connecting the drive in other system. It is taking too much time to access the...

Due to the nature of the problem you describe, it appears that you could be experiencing an issue with the hard drive and/or the external USB case. Below I have listed 2 possible solutions to help resolve your issue.
A. External USB Case 3rd-party Driver
USB cases (depending on manufacturer and/or OS) will sometimes require a device driver to be loaded before the device (in this case, an external hard drive) will function at its maximum potential. From Windows XP and on, this has not been the case as the OS will provide its own driver but if you are using an older OS, this maybe required. If the external case brought a driver CD, perhaps installing could shorten the time to access your data on the drive.
B. Hard Drive Corruption/Failing
When a hard drive has become corrupt or is failing, the device tends to become sluggish and overtime completely unresponsive. When this occurs, the best solution is to backup your data as soon as possible and replace the failing hard drive before it dies completely and you cannot retrieve your data.
This is a common scenario and unfortunately, due to the manufacturing process of hard drives, the inevitable end to all hard drives once they have met their end of life.
SSD (Solid State Drives) are hard drives that are not manufacturer using metal platters but rather flash memory (such as that of USB flash drives, digital camera memory and cellular phones). These drives feature no moving parts, hence their failure rate is extremely low. Also, their lifespan is typically rated for tens of years with some industrial products rated with lifetime warranties and are able to withstand drops, falls and extremely low/high temperatures.
The trade off on HDD vs SSD is the cost, with HDD prices hovering around $.30-.50 per GB while SSD prices (while falling) are still around $1-4 per GB.

Aug 11, 2010 | HP Compaq nx5000 Notebook

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I'm trying to reinstall XP on my sisters viewsonic V1250s and I cant get it to load. I have the recovery cd's and an external cd drive. Her roomate put linux on it and jacked it up. I put in a new HDD and...

> check the disk

Check for scratches on the media.

Also, it could be "bad" RAM in the computer that is creating "random" problems, which could be reported by the B.S.O.D.
If the computer has multiple sticks of RAM, remove one, and try again.

Nov 13, 2009 | ViewSonic Tablet PC V1100

5 Answers

Ntlrd is missing


First I would backup the hard drive (save important data, docs, pics, files etc..). to do that without loosing data (hope the hard drive is not deleted or formatted prior to this)

you need and external box (ide/sata hdd caddy or cable) where you put your hdd in and plug it in ,externaly to an other pc or laptop.

if the other pc/laptop see your hdd then it' good news. try searching for you files and docs e.g.(C:\Documents and Settings\Student\My Documents )

after the backup try scanning your hdd using CHKDSK /f /r from the command prompt (start-run-cmd-enter then type chkdsk (disk letter) /f /r + enter) this might take few minutes.

put the hdd back and restart, see if it will work. If not, you might need to re-install the operating system.

hope this solution helped.

Sep 11, 2009 | Dell Inspiron 6400 Notebook

1 Answer

Attempt to turn on computer, no OS install windows

Marginal hard drive, hard drive cable, or hard drive controller (on motherboard).

Other suspect parts may be the CD ROM drive you're trying to run the OS install from. It may also be flaky, causing you to think you're loading the OS, but not really and not reporting errors until you discover the OS is not completely installed.

First thing to do is pull the HDD and cable out, reseat firmly and try again. May as well do the same for the CD/DVD drive.

Mar 05, 2009 | Toshiba Satellite M45-S165 Notebook

1 Answer

Boot problems

Okay, your going to have to give me more info:

What is the OS (XP,Vista etc.)

You could try using a recovery CD that you should have gotten with the computer. Be aware that you may have to reformat the hard drive if the OS has destabilised completly. :(

Oct 20, 2008 | Computers & Internet

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