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Hellow, hope you're having a good day. I have a kenmore refrigerator model # 596.65939401 ser# 11197289JC. The freezer is working fine, but upper refrigerator has very little cooling, I have cleaned condensor coils, reset temp control to off then to 4, checked vent behind crisper for obstructions. Frige seems to run all the time, not cycling. Damper control was replaced 12months ago because it was noisy, I can hear it operating ok. Looking forward to here from you, thanks, Dan Wilson

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I would investigate a fan that circulates the air from freezer to the rest of the refrig.

ALSO investigate the door seals. This is a very common problem. Slide a piece of paper around the door to insure there is no gaps in the seal. The hinge settings and door fitup are important.

Posted on Mar 12, 2011


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