Question about Kenmore Washing Machines
Hi from retired Englishman in SW France,
One of two possible causes- the softener tray is blocked so the softener cannot siphon out when the water is fed into it OR the water is not being fed into the tray. It is relatively easy to check for the first so I advise checking that before calling for service.
Here are my general, pre-typed (!) guidance notes for cleaning the tray, paying particular attention to the sentences in BOLD ;-0)
Remove the complete drawer. To do this you will have to do one of the following-
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
Posted on Mar 12, 2011
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Posted on Jan 02, 2017
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