Question about HP Photosmart 3310 Printer
First off, I would like to request you whether this problem happens only when printing or it does happens when Copying or Printing Fax. If this is only when printing, then the problem could be with the driver or the communication between Printer and the Computer. You'll need to reinstall or update the driver and also you will need to try with another usb cable or swap the usb port/s. It's also recommended to try printing on another computer.
But if the same problem persists with all prints, then it's confirmed that the problem is with the printer and most probably the cartridges or with the printhead. If you've already got new cartridges, I don't think you would need to clean them again. Try cleaning the contacts on the printhead and make sure they are cleaned. You can use cotton bud dampen with alcohol or spirit or acetone. I won't recommend vodka or beer since the percentage of alcohol is less and won't dry immediately. I hope you understand that water isn't good for cleaning metal contacts.
Another thing, don't use alcohol on the nozzles, if you don't have cartridge head cleaner solution, you better use water. Particularly, you would need to clean the printhead of the magenta, not every contacts or nozzles.
I am not very sure whether this model's printhead could be removed or replaced. If it could be removed, you can wash the nozzles with tap water or in some cases it's required to put it in a bowl of warm/hot water so that the clogged ink will be cleaned.
These are the tips I could suggest for now. Let me know if you need further help.
Thanks for using FixYa.
Posted on Mar 12, 2011
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Posted on Jan 02, 2017
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