Question about GE Profile PDW8400J Built-in Dishwasher

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The soap dispenser door on my GE Profile Triton dishwasher will not close completly. I have reset it 3 different ways. The door still will not close to keep detergent in till it is time for the 2nd wash cycle.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: soap door latch won't latch close

Make sure the dial that you turn to start the dishwasher is all the way to the beginning. Sometimes my little grandson comes by and plays with it, turning it. I load, add soap and the dispenser won't close. I check the outside dial, and sure enough, set it to the very beginning and the dispenser locks in place!

Posted on Dec 28, 2007

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ginko
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SOURCE: GE Profile dishwasher with ''SmartDispense'' technology is clogged

Check the reservoir hose , and unclog it if necessary. You may need to disassemble the reservoir/dispenser to solve the problem.

Use to the diagrams below:

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Posted on Apr 06, 2009

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SOURCE: My GE Profile Dishwasher PDW7880 Soap dispenser does not empty

I had the same problem. After some investigation I found that the hose that brings water to the top arm was clogged. There was a piece of chipped china logged in there. I have no idea how it got there as it is at the top and facing the the back wall but once I managed to take it off it solved the problem.

Posted on Apr 09, 2009

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SOURCE: dishwasher detergent left in dispenser

there is no solution for it because of its design. i have same GE and same problem. It is happening because top rack is right front of the detergent cup and it is not opening 180 degree while it is washing. it opens only 15 or 20 degree and water just doesnt get in there as much as suppose to be because only water can get in there from the bottom sprayer arm because detergent cup lid is not allowing water to get in the cup from middle and top sprayer like any other dishwasher! i called them so many times and they are just jerks! they blame anyting about my house but their dishwasher. their tec. showed up 4 times and they just keep blaming hot water temrature etc. water temprature doesnt matter if water cant get in the detergent cup, right? but they dont want to admit that because they are like programed robots to give you same answers and just blame you but GE dishwasher. please fill out complain form with Consumer Complaint Department. you should be able to find their address and web site on the internet. Please do so, maybe we can get refund or replacement or something. Never ever buy GE again. Just get a Bosch.

Posted on Apr 10, 2009

  • 2 Answers

SOURCE: Dishwasher soap dispenser sticks

Your soap is clotting because there isn't enough water being sprayed around inside.  The water spray washes the soap out of the dish, if all is working well.  My machine had the same problem.  I had sufficient water level, but the spray head wasn't spinning very well.  I found the end-most hole in the spray bar to be plugged.  It is the end hole that provides a jet that makes the head spin.  I cleaned a bunch of debris out of the hole and the mchine started working and cleaning like it was new.  That was quite an axccomplishment since the machine is 15 years old.

Posted on Jun 07, 2009

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Follow these steps carefully to have a successful purge run.

For Top Control Models:
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  3. Press Added Heat and Up Arrow buttons together for 3 seconds. The Anti-bacteria LED will illuminate
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  7. Open door and wipe up excess detergent from the door and tub
  8. Flush remaining detergent off by pouring water on the door and tub where there is detergent residue.
  9. Remove SmartDispenser cap and fill tank with water and then replace cap.
  10. Repeat Steps 1 through 9 one time.
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Front Mount Controls (same as above except for the changes in the two below steps):

2. Press Heated Dry and Cookware together for 3 seconds. All LEDs illuminate.

3. Press Added Heat and Cookware together for 3 seconds. The Anti-bacterial LED illuminates.

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