Question about HEWLETT-PACKARD Hewlett Packard HP Black 15.6" G62-339WM Laptop PC with AMD Athlon II P320 Processor, Webcam and Windows 7 Home Prem... (885631815496) PC Notebook

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My power cord seems to not be working with this computer. I have tried all the outlets in my house and nothing is charging my laptot.

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Hi Nathan:

Two things could be going on here. Let's do some diagnostics.

Take out your laptop's battery and plug in the power supply. If your laptop powers on, you have a bad battery and will need to replace it. If you still get no power to the laptop, check to see if every thing from the laptop to the wall socket is securely plugged in, then try again. If you still get no power, it is likely that your power supply went bad and you'll need to replace that.

There are a few places to get either of these items. Google "HP G62-339WM Laptop power supply replacement" or "HP G62-339WM Laptop battery replacement."

Good luck.

Posted on Mar 12, 2011

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Sounds like the power adapter has gone bad. do you have a spare adapter?

Posted on Mar 12, 2011

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I'd call HP and request a new power adapter. I've had a few of them go bad before and it's just a short in the cord. Your plug might be loose also...but a good place to start is by calling HP and getting a new cord.

Posted on Mar 12, 2011

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