Question about Sony Cyber-shot DSC-W80 Digital Camera

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When powering on, the camera lens pops out and back in four times, then displays the message "Turn the power off and on again." It continues to do this every time I turn it off and back on.

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Try a battery pull or new batteries. Take memory card out. If it doesn't work. Call the manufacturer. They may be able to send you a new one if it's under warranty.

Posted on Mar 12, 2011

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2 Answers

I have a Canon PowerShot A430 camera. When I turn it on, the lens doesn't open and it shuts off. The message on the screen says " Lens error, restart camera." Please advise. Thanks


Hi,

The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
You can reset the Camera back to factory default by performing the following steps:
Press the power button.
Press and hold the MENU button for more than 5 seconds. Default Settings will get displayed.
Use the arrow buttons to select OK and press the FUNC./SET button. This will reset all the settings back to factory deafult.
This should resolve the issue. If the issue persists, service may be required.

Thanks for contacting FixYa

Aug 10, 2011 | Canon PowerShot SD500 / IXUS 700 Digital...

2 Answers

When the camera is turned on, the lens goes in and out about 3 times and then the screen displays "Turn the power off and on again". Of course, when I follow these instructions it does the same...


This sounds to me like a lens problem and your camera would need to be serviced. If you're in the East Coast or New York City area give us a call and we'll see what we can do for you. Hope this helps!

Hiram
Photo Tech Repair Service
110 East 13th Street
New York, NY 10003
212-673-8400

Jul 05, 2011 | Sony Cybershot DSCW350 Digital Camera

2 Answers

Sony cybershot dsc-w290 after a recent dropping of the camera when we turned it back on we get this message "turn the power off and on again" same thing happens each time.


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.

Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Jun 16, 2011 | Cameras

1 Answer

My camera displays "turn the


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.


Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Jun 10, 2011 | Sony Cyber-shot DSC-W70 Digital Camera

2 Answers

When I turn the power on, the screen shows "turn


This type of problem can be caused by either a lens issue, or power problem. The following web blogs delineates things you can try to get the camera working again. They say about 50% of the time they can be fixed trying their suggestions:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
If none of those things helps, try these steps:
http://camerarepair.blogspot.com/2007/11/simple-fix-for-dead-cameras-that-wont.html
If the camera still doesn't work, you can take it in to a local repair shop, but get an estimate first. Repair can be high, and justify just going ahead and buying a new one.
Good luck, and hope this helps.

May 27, 2011 | Sony Cyber-shot DSC-N1 Digital Camera

1 Answer

My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Camera turns on, lens cyles (in and out) 3 times, then camera displays a message "Turn the power off and on again" superimposed on the display. Image is not in focus and camera will not take picture, just...


Hi,
This is lens mechanism problem and lens assembly will be replaced to fix the issue.
Lens tries to correct its mechanical error three times then gives up and you see turn power off and on again display in lcd. If camera is under warranty, please call Sony to get it fixed or take camera to local camera repair shop if its out of warranty.
Thanks.

Jun 13, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

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