Question about Kenmore Elite 45986 Front Load Washer

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My washing machine makes a loud thumping noise when it goes on a high spin cycle, especially when the load is large. The problem started to become worse once I reconected a shock that was not connected shortly after the repair man came last time. It seems to me that the repair man may have balanced the machine w/o the shock connected so once I connected it the machine was further out of balance. The shock stays connected now, but I need to get the tub to balance/spin about the central axis. I would like to fix this before I have issues with any bearings like others have had. Any assistance would be greatly appreciated. Thanks, Josh

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Hello,
The biggest problem with front loaders is leveling. Be sure it is sitting level. Use a lever and not your eye to level the machine. Be sure to use the lock nuts on the leveling legs. Also, these machines are very heavy and need to be on a really solid hard surface. Hope this does it for you.
Good Luck

Posted on Mar 12, 2011

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Posted on Jan 02, 2017

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