Question about Microsoft Xbox 360 Console
I had this problem when I bought my Xbox 360 used - the owner had a family password and didn't take it off before sending it to me!
The only fix I know of and what worked for me was to call Microsoft at 1-800-4MY-XBOX. They were able to reset it for me.
Posted on Mar 12, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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