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Hello, I have a Dyson DC31 and she keeps shutting down. Most of the time she will shut down as fast as you pull the trigger, other times she will only power up for about 5 seconds before shutting back...


Hi there, it's Jack at Dyson.

If you need some help with your DC31 Animal handheld, we'd like to put you in touch with our experts for some diagnostic checks. Can you let me know where you're based so I can supply the correct contact details?

Oct 26, 2013 | Dyson DC31 Bagless Handheld Vacuum

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I have Kirby sentria that shuts off while using the rug attachment and won't start until I change to the hose attachment. I have had it in Kirby repair store 5 times, cord replaced. Took it back t


power switch faulty, slow speed terminal inside switch is burnt,hence

intermittent fault, hose uses second speed different lever inside switch

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My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 23, 2011 | Dyson DC16 Root 6 Bagless Handheld...

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Unit will start but will shut down in 5 seconds or there about


Check the filter, this happens if the same is dirty. If it is clean, ck all parts of the hose for obstruction. This is a safety cut out.

Dec 30, 2010 | Vacuums

1 Answer

Myu easy flow central vacuum wi not shut off


This could be because of 2 things....

first, the on/off switch may have been accidentally hit and is forcing the machine to stay on at all times.

Second, the relay in the unit may be defective and stuck in the on position. Less than 5 years should be under warranty. The easy way to tell if it is this problem tho is to unplug one of the low voltage wires from the side of the unit. These are usually located near the power cord going into the machine. If the machine stays running it is the Relay. However if the machine shuts off, the wiring in the vac system may be crossed out somewhere causing the machine to stay on.

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DC 17 UPRIGHT BRUSH MOTOR WONT STAY RUNNING. TURN


have a look at the filters first as it sounds like you blokeage

Oct 31, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

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I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for...


Dear Michael_Stad,

I am going to sound like a broken record but here is my same answer to another person with the same problem.

I have I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

Oct 23, 2009 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Model EL7020 will not stay running!


Try turning the knob on top of the machine all the way to the right and try it again

Dec 04, 2008 | Electrolux EL7020A Oxygen 3 Ultra Canister...

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