I had the same problem and just finished fixing it myself. 1st, slide out your ice bin about 3-4" and look underneath it. There will be a long brass rod running along the underside of the ice and goes into a little square hole below the ice maker. This rod runs the flap on the dispensor and keeps it closed for crushed ice and opens the flap for cubed ice. The is a plastic bar inside the little square hole that needs to be moved. Slide your finger onto the plastic bar inside the square hole and move it either up or down. Slide the ice bin back in and try cubed ice. If it doesn't work, move the plastic bar the other direction. This will fix your problem...........Good Luck! Dennis
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The solenoid needs to be checked for free operation, you should be able to remove the ice bucket and reach into the small opening where the solenoid saddle is and easily lift it with your finger, and it should fall back down when you let go. The saddle should be down when the bucket is installed so the actuator rod slides into the saddle. If the solenoid is actually energized in both the crushed or cubed setting, you will need to look to the mechanical switch and orange flag indicator on the front of the freezer door for possible shorts. Most likely the solenoid assy is frozen, or iced up as this is a simple non electronic dispenser system. Pleazer Appliance...
You have a solenoid switch which switches the dispenser back and forth from crushed to cube. The crush position is without the solenoid energized. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid
I have a few ideas for things to try. On the bottom of the ice cube holder I believe there is a spring loaded metal rod that runs from the front of the freezer to a little indentation in the back of the freezer. Inside this indentation there is a small plastic piece that can move up and down to rotate the metal rod. Make sure this metal rod is free to rotate. Sometimes it gets stuck in one position. The position of the plastic piece inside the indent in the rear of the freezer is controlled by a solenoid which is controlled by the buttons on the front of the door for cube or crushed. Close all the doors and push the cube button. Open the freezer door and remove the entire ice cube tray. Reach to the back of the freezer and make sure the little plastic piece inside the indent will move up and down easily. You want it to be in its down position. Re-insert the ice cube tray. The metal rod should fit easily into the indent in the back of the fridge. Now close the door and see if you can get cubes. If this doesn't work I suspect the solenoid that moves the little plastic piece may need to be replaced. I hope this helps you out.
is it push button or do you manually have to turn dial from crush to cube. I have push button and had this problem once before.(LG side by side) I turned off at power (remove cord from wall) and removed ice tray all together. save some ice for testing. Check to see if crush part was clean. Put ice back in container and put back together and turn back on at power point. See if you can have cubed now.
Hi: There is a flap right where the ice dispenses. When you remove the bin you will see it when inverted. This flap has to open for the ice to be cubed. You might rember a slap as it swung open when it worked. There is a bar that runs from the flap to the back of the dispenser. Work it manually to see if it's jammed or broken. If not look at the back of the freezer and remove the metal panel if neccessary, to find the jam or defective part. I hope this helps, Jeff
We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.
We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.
Most likely nothing broken. Just pull out the ice bucket. You will see a metal rod along the bottom area that protrudes into a hole in the back of the freezer. That gizmo has to move up and down freely to set the crusher / cube arm in the correct position. You should be able to move it up and down with your finger. If not, it may be frozen, or have a back solenoid.
You may not need to replace the solenoid. If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice. Test it manually with your hand, it should be free to move up and down. If not, then it is frozen with ice. Remove the ice dispenser and let it thaw and dry out. You should then be able to move to rod and it will work fine, at least until it freezes again. Anyone know how to prevent it from freezing up? Its a continual problem for me
you may have a promblem with your despensor acuator being stuck remove your ice bucket and look in the back of the fridge where the steel rod goes in its like a square hole if you see a plastic bar about half way across it see if you can pull it down while the bucket is out and with the door open hold down the switch the one that dont turn off the light an push the dispessor switch while watching that hole go from crushed to cube and let me know what you see