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I have downloaded a lot of songs from mp3 panda with out any problems and they play fine on my phillips. Lately when i download a mp3 file it will save it in the file I want. The file will not play when I look at the file properties it says file size 0 mb. I have tried several other sites and I get the same thing. I do have I tunes and phillips song bird loaded. Any help i receive would be great Mike

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You might have a virus causing the files to download incorrectly. Do a virus scan.

Posted on Mar 12, 2011

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"File format not supported" means that the song that you've downloaded into your MP3 player is NOT an .MP3 file format. For each MP3 player have their own supported file formats. You need to check the manual of your MP3 player to see what are the supported sound file formats (i.e. .mp3, .wma, .mp4). Then check the file format of the songs that are saved in your player.

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