Question about Televison & Video
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Posted on Jan 02, 2017
After much trial and error, we discovered a temporary fix. We taped a 3 x 5 index card to the front of the box directly to the right of the time/ channel number. The remote will change both the channels and the sound level with this "fix." Could there be some kind of emission coming from the box that interferes with the remote? Maybe Motorola could put a more opaque front on the box.
Posted on Jan 22, 2009
I fixed the problem! I found a posting on a message board by someone who had the same DVR and a similar problem. This person found a way to access a secret menu in the DVR to override the format which is automatically assigned. I followed the same steps to access the menu on my DVR and then tried changing a few settings until I found the ones that worked--changing the automatic setting from OVERRIDE to STRETCH and changing the output setting from 1080i to 480p. (It's pretty pathetic that no one at Charter could fix this problem!) Here is the link to the posting that I used: http://www.avsforum.com/avs-vb/showthread.php?t=1132766
Posted on Oct 02, 2009
SOURCE: charter remote will not change
You will need to program it to your cable box to change channels. Remember, the channels in your tv are coming from your box, so if the remote can't control the box, you won't be able to change channels. Call charter for help on programming remote to cable box.
Posted on Jan 29, 2011
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