Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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My hp inkjet 6500 won't print pdfs, won't print any adobe acrobat files

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  • Norman Skinner
    Norman Skinner Mar 12, 2011

    Since this likely has nothing to actually do with the printer itself, we'd like to know what you are using to try to print the PDF files, and what exactly happens when you do try to print them.

  • Jan Rainone
    Jan Rainone Mar 12, 2011

    Further Clarification Please.... How are you trying to print them, by what means (clicking an icon, copy/paste, etc..)? It absolutely should print them and your heading says My ink-jet 6500 won't.... but when I open the message states Problem with my 8500/wireless

    Please Clarify and
    Thanks For Choosing Fixya

  • beth_dunlop Mar 12, 2011

    hmmm.. it is a 6500 wireless (though it's connected because the wireless doesn't seem to work with ATT u-verse) and I'm sure I wrote that so the 8500 must be a typo or a phantom.
    And I've tried everything, clicking on an icon, going to the print function under file, copy/pasting. The only thing that works is copying the pdf into a word file. When I try to print I get a message that I need to install a printer before printing.

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  • HP Master
  • 1,591 Answers

It sounds like an issue with your adobe acrobat reader, but a little more clarification is needed.
Does the PDF open in acrobat reader, or can you not even open them? (ie - are you right clicking the file then clicking print)
If attempting to print from adobe reader, is that when it's saying you have no printer?
Please be very specific, and reply to this post using the reply link please.

Posted on Mar 12, 2011

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It will only print as picture, not as a document or pdf file


Cindee,

To be able to scan in as PDF, you'll need a software that is capable of creating PDF's from scanned images.

Adobe Acrobat is the top software for this, but it's also expensive. Another popular software is called ScanToPDF. It's less expensive than Acrobat; it also has less features.

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http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf


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Officejet 6500 Wireless All-in-One InkJet Printer: How do I change the ink cartridges...


Hi No problem here you go.
I have put a PDF files on my website for you to download.
Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/HP-Officejet-6500-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
All files on my website are only there for a limited time.

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HP C6180 will not print a PDF document, causes paper jam.


The problem is an incompatibility between Adobe Acrobat and HP Photosoft software... the solution is to stop using Adobe Acrobat software as your primary PDF reader... to see why and what is the alternative continue reading...

I had several Windows XP laptop/netbook/desktops running on my home wireless network perfectly. Then I had to replace the desktop with Windows Vista, and that's where the problems started. Despite updating the HP driver software, the Photosmart printer would not work with the Vista machine unless it was physically connected through the USB port. But this solution created a new problem with the wireless XP machines, they would now cause a print jam every time I printed a PDF. I had Acrobat Reader on one machine and Acrobat Pro on the other. Any other file format would print fine... I could print a PDF from within Adobe Photoshop... and re-installing the old HP driver software eliminated the problem (but then the Vista machine wouldn't print anything)... thus the problem had to be Acrobat.

With the newest updated HP software in place I uninstalled Acrobat Reader and installed a freeware readers. THE PROBLEM WAS SOLVED. I tested three and all printed PDFs to the HP Photosmart printer with no problem. I tried Adobe Acrobat again, and it jammed. These freeware PDF readers are all small and fast compared to Acrobat which is big, bloated, and slow.

My suggestion is to use Foxit, which is the easiest and fastest, and seemes to work as a plugin with all the browsers (IE, Firefox, Chrome). You can get it from trusted sites like CNET ( http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html ) or from the company ( http://www.foxitsoftware.com/pdf/reader/ ).

BTW, I do maintain Acrobat Pro on one machine because of the advanced features I use, but I configured it to not be the default PDF reader and print through Foxit on my home network.

By the way, ANYONE WHO SUGGESTS CONTACTING HP SUPPORT ABOUT PRINTERS THIS OLD IS BEING LAZY OR NOT PAYING ATTENTION... HP WON'T HELP UNLESS YOU PAY FOR THE INCIDENT, AND THEN THEY TELL YOU TO DO THE OBVIOUS (i.e., install new drivers) WHICH DOESN'T WORK, WHEREUPON THEY WILL SAY IT'S NOT AN HP PROBLEM BUT THE "OTHER GUYS" PROBLEM. Many people have played this game with HP before so don't waste your time and money expecting a different result.

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