Question about Microsoft Xbox 360 Console
There are a few things you can try; Clearing your cache, you can download the update on your PC through xbox.com and the transfer it using a USB thumb drive. If that still doesn't work, I'd try contacting xbox support, they might have a solution for this issue by now.
Posted on Mar 12, 2011
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Posted on Jan 02, 2017
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on May 12, 2011 | Microsoft Xbox 360 Console
Sep 26, 2011 | Microsoft Xbox 360 Console
If you receive a connection error, try using the Xbox LIVE Connect Solution.
If her system says that she needs an update then likely her connection should be getting to Live. You might need to clear her cache first and then try the steps above. Here is how you will clear your cache:
To clear the system cache
(It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
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