Question about Nintendo Wii Console

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We have just turned the wii on to play a game and entered a few discs in and everytime just get a 'error has occured. pleas eeject the game...ecttt' we are suspicious that it might be due to over heating as my daughter leaves it on while she has tea and does homework and things. any ideas on how we can fix it our selves as soon as possible please

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Hello,
This is a common issue with the DVD drive, due to overheating. Unfortunately there is no easy solution, so your best bet would be to contact Nintendo if you still have warranty for the device. You can try resetting your console, and using different discs, but this seems like a more universal issue than that since you've tried multiple discs already. I recommend contacting Nintendo before trying things like placing your Wii horizontally or opening the device and fixing it yourself, however. This site and its links have solutions if the above aren't working out. In the future, leave on the Wii only when actually using it, and try to limit the amount of time your are playing it to avoid the likelihood of this issue. http://askville.amazon.com/error-occurred-Press-eject-button-remove-disc-turn-Wii-Console-refer-wii-operat/AnswerViewer.do?requestId=6089477

Posted on Mar 12, 2011

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1 Answer

An error has occurred for my wii console message


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The Error Message: Error Has Occurred appears when loading or playing a game disc.
 

How many games have this error?

One Specific Game
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Nov 03, 2012 | Nintendo Wii Console

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Wii "An error has occured" when disc is inserted.


Maybe the disc is inserted in the wrong direction switch it to the other side that will work.

Apr 23, 2017 | Nintendo Wii Console

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What do i do whe every game works exept or my brand new backyard football '10. when i put it in it says ' an error has occurred. press the eject button and remove the disc then turn the wii co


Do you have a copy of SMASH BROS BRAWL? If so, try it and see if it works.

Usually if every game is working EXCEPT one, it's a problem with the game. However, on the Wii, most games are single layer. Smash Bros Brawl is one game I know for sure is double layer. Some Wiis have problems playing double layer discs.

If everything is working OK including Smash Bros Brawl, I would return the disc and get an exchange for another one. You may have gotten a defective disc.

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Wii disc read error


"Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Applies To: One Specific Game
If you are still having issues with the Game Disc after trying the troubleshooting above, it will need to be replaced. Please click here for replacement options.

Apr 17, 2012 | Nintendo Wii Console

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Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

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This error occurs if you have a problem with the disc. This normally happens if the wii console cannot read or recognize the game disc and freezing usually occurs after the error. You need to restart the wii console if this happens. Also check the disc for any visible damage and try cleaning if dirt is present. If this happens on all or majority of your games, there could be a problem with your wii's disc drive, but if it only occurs on a specific game then the problem is with the disc itself. Good luck!

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For Wii games that are 4.7gb (full size of a DVD disc) the games must be burned at 1x speed or errors will occur.

It is likely that Nintendo burned these at 2x speed and therefore your wii is getting an error due to them incorrectly burning the disc.

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1 Answer

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Hi,

Try the following options.

1:) Soft Reset:- Press the reset button on the Wii console For 2 seconds.
2:) Hard Reset. :- Unplug The Wii Console For 5-10 Minutes. As once unplugged it resets itself.
3:) use a CD/DVD Based laser head cleaning disk, to remove any dirt/dust from the laser unit.

Thankyou For Using Fixyas Free Forums.

Mike @ compurepair.

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