Question about HP Pavilion dv6000z Notebook

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Software Hey thanks for the info on my gateway with the vista, anyways I need to know if you can help me with which XP package to buy, I looked for it and they say on the package upgrade from 98 and 2000? Sorry to sound so dumb but its a drive to any store that sells this and I want to make sure I get the right software. And since I am not upgrading but installing new, Also I like your pic, very cool choice. :) Thanks again for any help you can give. Katbeck

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  • katbeck Aug 12, 2008

    Well I found a company to install the xp pro on the gateway, it loaded fine, but I am still having problems with picture it publishing platinum 2002, it opens in general way but when I try to open any of the stuff, photos ect to edit or use the program closes on me, the error is "c:\program files\microsoft picture it platinum 2002 pip.ext" abnornal program termination. I have checked everywhere to find a fix for this, but with no luck, can you help me with this? KatBeck

  • katbeck Aug 12, 2008

    Well I found a company to remvoe vista and install xp pro on my gateway. But I am still having problems with microsoft picture it publishing platinum 2002, It installs fine and I can open the main program but when I try to open something from my computer or in the software itself it close I get this error message saying

    "runtime error" c:\program files \micrsoft picture it pulishing platinum 2002 pip.exe" abnornal program termination" I have looked all over for a solution or a patch for this, I have even contacted Microsoft and they have not responed. I can't believe they goofed up so bad on there stuff. What not enough money coming in that they need to have people trash everything and start over $$$$$$$$$$$$$ spending. Well again any help would be great. Thanks KatBeck

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First off, you don't sound dumb, nobody is born computer literate. It's one thing to learn how to use computers, it's another when it comes to loading or working on them. Don't worry about it reading upgrade from 98 or 2000, Vista wasn't around when they packaged these, and Vista to XP is fine. I use XP Pro, I find that it's better than XP Home for my needs. Pro or Home will work fine for you, don't get the XP basic, the Home and Pro have better features. Also, you just need to purchase A Windows XP disc, and not a disc from Gateway or Gateway disc. Windows XP is sold at Walmart, Bestbuy, or Circuit City. After the install you will need to go to Gateway's support site and download any drivers that you need, I'll list the link for it bellow. You can find which drivers you need in the device manager, the devices with yellow question marks need drivers. If you have any problems with any of this get back to me. Thanks for the compliment on the pic, most people don't get it, especially the younger crowd on here.

Posted on Aug 01, 2008

  • Ryan Rogers
    Ryan Rogers Aug 12, 2008

    This sounds like a bad download. try removing and reinstalling. If the download won't take properly, then the disc may be corrupt or damaged.

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