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Posted on Mar 12, 2011
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I cannot connect to the internet. Instead my providers page keeps poping up (teletu.it) I have attempted to reset to the defult setting on the Router with out luck. Robert Berti

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  • Expert 88 Answers
  • Posted on Mar 12, 2011
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Sounds like you are able to get to the internet if you are able to access your ISPs website. This could be a DNS resolution issue, your best bet is to call your provider and have them walk you through troubleshooting.
If you want more info on what is going on you can open up a dos prompt (Start -> Run, type in cmd and hit enter) and try a few things.
try the command: ping www.google.com This should show connectivity to the google website like this... Pinging www.l.google.com [74.125.226.114] with 32 bytes of data: Reply from 74.125.226.114: bytes=32 time=21ms TTL=54
and the command, nslookup then enter, www.google.com This should return, Non-authoritative answer: Name: www.l.google.com Addresses: 74.125.226.113 74.125.226.115 74.125.226.116 74.125.226.112 74.125.226.114 Aliases: www.google.com
If either of these commands dfo not produce the shown outcome share this with your ISP and they will have a better idea of where your connection is failing.

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0helpful
1answer

Im having trouble hooking up my wireless connection.

1. Open a web browser on the computer.

2. In the address bar of the web browser, type http://192.168.2.1.

3. Click Login in the upper right-hand corner of the page. The router does not ship with a password, so just click Submit.

4. Click on "Connection Type" under Internet WAN

5. Choose the appropriate connection as provided by your Internet Service Provider (ISP) and press "Next"

6. You will need to enter the settings as provided by your ISP. If you have options such as Encapsulation and MTU, then these should be set to VCMUX and 1454.

7. Once all of the appropriate settings have been entered, you may click on "Apply Changes". Your Modem Router will now save this data and attempt to connect to the Internet.
Your Modem Router should now show you that the "Internet Status" is "Connected" in the top right-hand corner of the interface. On some Modem Routers you may need to select the "Connect" button found on the "Home" page.

If you need more help come back.Post / thumbs / testimonial are welcome!

0helpful
1answer

I have to reset (unplug power, wait 10 secs, then plug back in) a lot to have internet access. The router is recognized and it says that I am connected, however it also says that I have no internet...

There are lots of factor why you have that kind of problem when it comes to your router. Before following the steps in this, check if your computer has a stable Internet connection when connected directly to your broadband modem. If you do not have a stable Internet connection with your modem, kindly contact your Internet Service Provider (ISP).

May I know what is the model and version of your Linksys router?

If you run into Intermittent Wired Connections Using a Router:

Step1: Enabling MTU on the Router

- Access the router's web-based setup page.

- Open a web browser such as Internet Explorer.

- Go to the Address bar and enter your router's IP address ("192.168.1.1" is the default IP of most Linksys routers) then press [Enter].
NOTE: If the IP address of the router has been changed, type the router's IP address in the Address bar instead.

- A new window will prompt for a User name and Password. Leave the User name field blank then enter your router's password ("admin" is the default password), then click OK.

- NOTE: If the password of the router has been changed, type the router's new password in the Password field instead.

Step2: When the router's web-based setup page appears, look for MTU and set it to Manual. Enter the MTU value of your Internet connection in the Size field.

1468. The size DHCP or cable providers prefer.

1400. Maximum size for DSL.


Step3: Save settings.

===================================================================

If you run into Intermittent Wireless Connections Using a Router:


Check if your wireless computers have stable connection when connected to other wireless networks.


Regular wireless disconnection can be caused by different factors such as:

> Wireless interference within the network.

> Wireless settings of the Linksys router are still set to default.

> Firmware is corrupted.
===================================================================
NOTE: If the procedure does not work, needs to update the router

3helpful
1answer

I am attempting to install a NetGear DGN2000 Router and Modem but I get "Unsupported router model installed". I have disabled by AVG anti-Virus and Microsoft Essentials ... but makes not difference. Any...

I understand that you are not able to go online through your NETGEAR router (dgn2000). Regarding your concern, I would recommend you to please reset and reconfigure your router (DGN2000). It is in this context, please follow the procedure stated below to configure the router:
RESET THE ROUTER:
With the help of a paper clip, press the reset button on the back of the router for 20 seconds (please refer to the label on thth the help of a paper clip. Press it and hold it for 30 seconds and after 30 seconds without releasing the reset button take out the power cable from the router and wait for 20 seconds. After 20 seconds, without releasing the reset button plug the power cable back to the router and keep holding the reset button for another 30 seconds. Now, release the button and take out the power cable wait for 5 seconds then plug it back.
CONFIGURE THE ROUTER:
1. Connect the cable coming from Internet Service Provider to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports.
3. Open the browser (like Internet Explorer, Mozilla Firefox, or Safari).
4. Access the router settings, by typing 'www.routerlogin.net', 'www.routerlogin.com' or 'http://192.168.0.1'
5. When prompted for Username and Password please enter Username as 'admin' and Password as 'password' (please note that both Username and Password are case sensitive).
6. Click 'setup wizard' (at the top of list) from left menu.
7. Select yes and click next.
8. It should give you a "PPPoA Detected" and then click next.
9. Enter the Login and Password provided by your ISP and then click on apply.
10. Once the settings are updated click on 'Router Status' and click on 'Connection Status' button (at the bottom of the page).
11. Click on connect button.
12. Connecting to server should show 'connected'.
13. If you receive 'CHAP authentication failed', close the 'connection status' window and click on 'Basic settings'. Please Check the login and password for ISP and apply the setting again. Please NOTE that the Login Name and Password provided by your ISP to you is CASE Sensitive.
14. Open another browser window and try to access the Internet.

I hope this answers your query. If you need any further help, please email us back so that we can continue to work on a solution.
0helpful
1answer

Lynnksys will not connect to internet

check if the type of protocol dhcp or ppoe
check that the ip not the same with cable modems

192.168.1.1 if same change it on lan settings on router
to 192.168.2.1

save settings and power cycle linksys router

please specifi protocol to folow up
0helpful
1answer

How do you hook up a dynex 802.11g wireless router

Hi,
To setup your Dynex router you can follow the below steps
  1. Connect the router with a power cable and switch on the poser, reset the router with its reset button normally you can find the reset button on the rear side of the router for 30 seconds and then switch off and on the power
  2. After reset conenct the router to any laptop or desktop with a cable and also connect the router to the modem or the internet service provider cable
  3. after all connection lights will come on go to right hand side corner of the computer and check if the network connection is showing connected
  4. Once you are connected with a wired connection open a page of internet explorer and type in router addess normally it will be http://192.168.0.1 and then type the username as "admin" and the password is blank so leave the password box as blank
  5. You need to set it up as per your internet service provider if you do not have any fixed IP address provided by ISP then select dynamic IP address and then click on clone mac address after saving these settings on the router setup page you can check if you are able to access internet then you can do the wireless settings
  6. Once the router setup page is open you can confugure the router easily without the CD setup.
  7. The advantage is you do not have to run the setup CD and you can also do wirless settings for your wireless laptops or devices
  8. Go to the wirless settings page and you can select the wireless on and off or you can setup a wireless security to avoide your router with unauthorized acess
  9. I would recomend always keep the wireless network secured if you are using the router for a home or small office as there can be people who will be using your bandwidth for free without your permission
  10. one more tip i would like to give whenever any kind of setup is required on the router do it by a wired connection only and not thought a wireless pc or laptop as it can disconnect you from the router in between of your setup
  11. WEP is the kind of wireless security which is easy to setup and remember and most wireless cards of laptops and computers support it
2helpful
1answer

Netopia router test page keeps poping up while i'm on line

Reset your netopia by holding the reset button in for at least 30 seconds.

Reconfig your netopia again.

You do this by opening internet explorer. It will say "Page cannnot be displayed"
type 192 168.1 254 in the address bar (where you normally type www)
the username is admin
the password is the serial number on the bottom of the netopia
click on configure
click on quickstart
put in your userID like [email protected]
and your password
click submit at the bottom
and then click the yellow triangle dealie at the top right
click save and restart the database
when it comes back on in a few minutes, you'll be online

If this doesnt resove the issue, then your firmware is messed up and its time to swap out the netopia.

spin

.
2helpful
1answer

Cannot connect to admin interface of Netgear RP114 router

The default is
username: admin
password: password or (for older routers) 1234

If this didn't work try to reset the router. Here's how;
a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

Then Configure the router;
1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.0.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password" or ( for older routers) "1234".

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.



1helpful
1answer

Netopia router test page keeps poping up while i'm on line

You can try enabling your pop up blocker in internet options, but this is a problem i have never heard of before, and now i see that 3 of my people have it.....hmmmm

The proper method to bring resolution to the issue is to reset the modem. If it keeps doing it, you need to call your ISP and have them swap it out. If its a netopia 3347, those are new, it only came out last year, call your ISP and have them swap it out, there shouldnt even be a charge. 1-877-SBC-DSL5, thats 1-877-722-3755. When you're prompted, say 'tech support' for tier 1.
0helpful
1answer

IP address

Hi tammyhope,
I would guess that your ISP is providing a dynamic IP address for connectivity to the internet. If your router is changing the IP address back to default, I would think that your configuration is not setup properly, to receive a dynamic address, but is set with a static address instead. So what happens is that when you attempt to connect to your ISP your router is resetting. If this is the case then you need to go into the router configuration and set it to recieve a dynamic address from your ISP.
--RoadHawk
0helpful
2answers

WRT54GS DEVICE-NO INTERNET CONNECTIVITY

You didn't specify if you're using DSL or cable internet.

With DSL, keep in mind the software1.gif on the PC is what "dials out" to the ISP with your name / password, and you MUST set the name and password in the router. Otherwise, ONLY the computer that has the software installed (verizon, etc) will be able to connect.

Also, make sure that ONLY the LAN is connected from the router to the modem, and not both the USB and LAN.

If you're using a cable connection, you don't have to do this, however, most newer Linksys routers come with a 'setup' disk, which MUST be used regardless of connection type.
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