Sounds like you are able to get to the internet if you are able to access your ISPs website. This could be a DNS resolution issue, your best bet is to call your provider and have them walk you through troubleshooting.
If you want more info on what is going on you can open up a dos prompt (Start -> Run, type in cmd and hit enter) and try a few things.
try the command:
ping www.google.com
This should show connectivity to the google website like this...
Pinging www.l.google.com [74.125.226.114] with 32 bytes of data:
Reply from 74.125.226.114: bytes=32 time=21ms TTL=54
and the command,
nslookup
then enter,
www.google.com
This should return,
Non-authoritative answer:
Name: www.l.google.com
Addresses: 74.125.226.113
74.125.226.115
74.125.226.116
74.125.226.112
74.125.226.114
Aliases: www.google.com
If either of these commands dfo not produce the shown outcome share this with your ISP and they will have a better idea of where your connection is failing.
1. Open a web browser on the computer.
2. In the address bar of the web browser, type http://192.168.2.1.
3. Click Login in the upper right-hand corner of the page. The router does not ship with a password, so just click Submit.
4. Click on "Connection Type" under Internet WAN
5. Choose the appropriate connection as provided by your Internet Service Provider (ISP) and press "Next"
6. You
will need to enter the settings as provided by your ISP. If you have
options such as Encapsulation and MTU, then these should be set to VCMUX
and 1454.
7. Once
all of the appropriate settings have been entered, you may click on
"Apply Changes". Your Modem Router will now save this data and attempt
to connect to the Internet.
Your
Modem Router should now show you that the "Internet Status" is
"Connected" in the top right-hand corner of the interface. On some Modem
Routers you may need to select the "Connect" button found on the "Home"
page.
- Access the router's web-based setup page.
- Open a web browser such as Internet Explorer.
- Go to the Address bar and enter your router's IP address ("192.168.1.1" is the default IP of most Linksys routers) then press [Enter].
NOTE: If the IP address of the router has been changed, type the router's IP address in the Address bar instead.
- A new window will prompt for a User name and Password. Leave the User name field blank then enter your router's password ("admin" is the default password), then click OK.
- NOTE: If the password of the router has been changed, type the router's new password in the Password field instead.
Step2: When the router's web-based setup page appears, look for MTU and set it to Manual. Enter the MTU value of your Internet connection in the Size field.
1468. The size DHCP or cable providers prefer.
1400. Maximum size for DSL.
Step3: Save settings.
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If you run into Intermittent Wireless Connections Using a Router:
Check if your wireless computers have stable connection when connected to other wireless networks. Regular wireless disconnection can be caused by different factors such as: > Wireless interference within the network. > Wireless settings of the Linksys router are still set to default. > Firmware is corrupted.
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NOTE: If the procedure does not work, needs to update the router
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