Question about Whirlpool Refrigerators

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I purchased my whirlpool frig May 2009, it suddenly is not keeping the frig part cold and I have lost all my groceries. The freezer is making ice and is cool. This is too soon for this machine to be shutting down. Is there some type of recall or defect in this unit? I have a black model ER2CHMXP805 series EY1503479. I am very upset with this situation, whirlpool is a name that one should be able to trust as a good product, yet it has let me down and I feel as though my $900 could have gone to a better product.What do you think the problem is?

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Posted on Mar 12, 2011

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