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When i try to print something on my x5320 all in one printer, the ink carrier slams into the the right side of the printer . on the liquid crystal screen it says " clkear ink carrier jam" the it moves a sheet of paper down to be printed on, it stops and says "clear paper jam" there is nothing jamming ink carrier,nor is there a misalignment of the papernor wrinkled or pieces of paper stuck in it. could there be a virus in my dell computer with operating system windows xp or corupter file or something else?

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  • deegeardino Nov 12, 2008

    the lexmark window reads clear carrier jam,and when youm try to print something and turn it on the carrier SLAMS on both sides

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Contact lexmark sounds like a major fault is it still under warranty ??? I dont think a virus would explain your printers strange problem.

Posted on Aug 01, 2008

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Lexmark 5400 cartridge carrier slams up against back???? Won't stop!! It's a new printer, put in a high cap black and low cap color cartridge. Any ideas how to fix this?


Cartridges may not be seated properly. Remove all the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds. Plug printer back to power source. If printer ink cartridge carrier still slams on the sides, encoder strip of the printer might be damaged. If it's still within warranty from where you bought it, have it replaced at that store. If ink cartridge carrier is not slamming to the sides, re-insert the cartridges. Make sure there are no obstructions along the carrier's path. Close the cover. Let the printer print the alignment page. If it's still going to slam the carrier, have it replaced.

Apr 07, 2010 | Lexmark 83 Color Ink Cartridge (Twin Pack)...

1 Answer

Carriage swings from one side to other


Remove the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds before plugging it back in. Once the printer's ready, re-insert the cartridges. Close the cover. It should try to print an alignment page. Let it print the page all the way through without cancelling it. If carrier is not slamming to the sides anymore, problem's resolved. But, when after re-inserting the cartridges and the printer tries to print the alignment and still slamming the carrier to the sides, that sounds more like a mechanical problem and needs to be replaced. If your printer is still within warranty, you can call Lexmark. They might send you a replacement. Good luck!

Apr 06, 2010 | Lexmark X5495 All-in-One &USB...

1 Answer

One of the colors, yellow, on my canon i860 will not print


The Canon i860 holds the cartridges in an ink carrier.
Remove all of the cartridges, making note of the order that they go into the carrier.
Squeeze the sides of the carrier and lift it out.
Place a small amount of rubbing alcohol in a glass dish and dip the bottom only of the carrier into the dish.
Repeat this and see the old ink flow away from the carrier.
Blot the carrier on a paper towel by lifting and pressing it against the towel.
Once it is dry and clean, place it back into the printer and replace the cartridges.
While you are replacing the cartridges, look to see that they have liquid ink in the right side of the cartirsge. If not, replace that cartridge.

Jan 22, 2010 | Canon i860 InkJet Photo Printer

1 Answer

The ink carrier has a clear carrier jam message...


If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.
  6. If the problem persists, then its a hardware issue and you should contact Lexmark for replacement of the printer.

Apr 08, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Clear carrier jam


In your case It seems like the Encoder strip is broken or its out of printer . However if you see encoder strip inside the printer connected from left to right, try these steps.



Solution:

1. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

2. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Oct 26, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

The printer carrier slams to the right, when i try to print, and the readout says , carrier stall


A gear in the carrier is stripped or has fallen out of place.I've had this happen on several ink printers where the in-users jammed the printer and then forced/pulled the print head. You can often take these apart and get them serviceable in the short term. But once they break they don't last. I don't know what model printer you have specifically and I've never bought the parts for replacment, but in most cases it isn't worth the effort.

Jul 30, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Newly installed won't stop jamming paper


Paper Jams in the Printer ID:412





Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


If this didn't work please replace the printer by the company..

Apr 08, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark X1150


"Carrier stall" Error and the Carrier Slams in the Printer ID:ENUS12078 null.gif null.gif null.gif
If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.
  6. If the problem persists, you may need to contact Lexmark Technical Support.

Nov 16, 2007 | Lexmark X1150 All-In-One InkJet Printer

4 Answers

Dell 922 printer giving error code 1200


I get error 1200 and print carrier stall.  The carrier moves fine when I turn it on, in fact it slams to the right!  Will not print at all!

Mar 23, 2007 | Dell 922 All-In-One InkJet Printer

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