Question about Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive

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My transcend 500 Gb is not getting detected - Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive

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First try multiple USB ports. Second try on a different machine.
If the device does not work on another machine it is a good possibility that the drive or enclosure is broken. If the other machine does recognize the device try rebooting your computer with the drive attach sometimes Windows handles USB drives better if they are connected at boot up as opposed to plugging them in after the machine is up and running. If this doesn't work you will need to right click 'My Computer' and click Manage. From the new window that pops up take a look at the Storage -> Disk Management section, under this section you may see your USB drive listed on the right panel. If there is an issue with the drive it should say here, this means the device is 'visible' to the machine but there is a problem accessing it.

Posted on Mar 12, 2011

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My transcend storejet 500 GB hard disk not detected by pc


Check to see if it shows up in "Disk Management".
Right-click My Computer >> Manage >> Disk Management.

If so, it may need to be formatted.

To format: Right-Click volume, and select format.

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Good day..!!Try to check at the disk management,then change drive path or mount,then ist already detected in my computer..thanks

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My Transcend StoreJet 500GB harddisk is not being detected on my Mac. The blue light keeps flashing.


If you are using the USB "Y" cable that has two male ends on one side then ditch it and try a regular usb cable. Regular being a cable that is USB to USB mini, one that as short as possible e.g. 36 inches or less. This solution is what solved my problem, so simple :)

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1 Answer

Transcend card not working


Can you provide us a brief description of the problem like:

- The computer is not detecting it.
- There's a clicking sound.

Information like these will give us an idea of what's going on.

Try the following:

- Connect your device into different USB ports of your computer.
- Try to use different USB cable.
- Try connecting it to different computer, to make sure that your Transcend is the problem.
- Contact the manufacturer.

Thank you!

Nov 25, 2010 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

I have just purchased Transcend 500 gb external hard disk. My system is not detecting the drive? Please help me with this. This is irritating me a lit


Try connecting it to a different computer. If still not detected, it is "defective".
Take it back to where you bought it, and exercise the warranty to get it replaced, at no cost to you.

Nov 11, 2010 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

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