Question about Samsung BD-C6900 Blu-ray 3D Player

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Hello i have big problems to play burned bd-r sl, bd-r dl, bd-re sl and bd-re dl disk's on my samsung bd-c6900 player. burner is the plextor px-lb950sa. my recordable and rewriteable tested disk's are verbatim bd-r sl 4x, verbatim bd-r sl 2x lth type, verbatim bd-r dl 6x, sony bd-r sl 6x and sony bd-re sl 2x. i tested all speeds by burning that matched to the disks. i tested different burning software: nero, ashampoo and imgburn. i tested to burn different types of software like jpg's only, divx videos and much more. all disks are running on a ps3 and an other stand alone bd-player from phillips without any probs. my samsung plays only original bd's without any probs. by insert a burned one the player tries over a minute to read the disk and finaly it comes out by the error message: can't load disk - check it. i tried clear ones same result the player cant read it. i have no more idea what it is and in the web noone has this probs by burned disk's. pls help me

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Posted on Jan 02, 2017

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SOURCE: HR 720 does not burn to DVR -R media

I agree. My HR720 DVD not only would not burn discs but also had trouble playing them. I was ready for throwing it in the bin!
I gave the solution a try as mentioned by mysus. Works fine now. Thanks a lot for the info mysus.

Posted on Sep 22, 2008

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SOURCE: My Samsung BD-C6900 will not

Hi dcarroll547,
You may find friends that can perform the steps below...
Assuming that the disc is good.
1.Clean the lens. - Sometimes because of dust the lens can't read any disc. Try clean the lens by soft cotton buds. Be careful while doing this.
2.Check the ribbon - Check the ribbon connected to the lens from the main board for scratch, damage. Once it has an open line then of course the lens can't read the disc. Also try to erase the contact by pencil eraser. If you've done the steps above and the symptoms still there then the next step requires you a little knowledge in soldering technique and reading the ohmmeter.
3.Check the motor - Check the motor that spin the disc with an ohmmeter. You can test it using the ohmmeter (x1) even it is connected on the lens assembly.Good motor - reading should be fairly high and it will spin. Bad motor- reading will drop to low resistance and will not spin.
Hint : 50% of my repaired unit the above parts are commonly caused of the problem.
If you confirmed that you have a defective motor then replace it with a new one. Before replacing the new motor you have to check the clearance of the disc holder with the old one. The clearance should be the same as the old because if not the lens will not read the disc if it is too far or too close.
If the above steps didn't cure the problem, high chance that your optical lens was faulty.

If you can't do the job yourself, I would advice you to look for a professional to troubleshoot the symptom.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Posted on Apr 05, 2011

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