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On my free view box recorded programmes only play for 48 seconds then goes back to library page. sometimes picture freezes before returning.

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Have you tried formatting the disc and starting afresh as it sounds like the hard drive has become corrupted. Doing this usually sorts the problem out and allows you to watch programs again that you record. Please note it will erase all programs that you have on there!!!

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Posted on Mar 12, 2011

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Recording fails to delete


Record another programme so that you have something above the dodgy one in your library. Then go back into your library and press down, blue then green really fast. This worked on mine.

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Thompson recordable freeview box


It's probably a corrupt file. Probably the first one in your library.
What you need to do is go into the library and quickly delete that file.
You need to press delete and confirm before it has had time to notice the file is corrupt.
I think it's green then blue, might be blue then green. I forget.

BTW, If anyone out there knows how to make use of the USB port on these things, can you let me know?

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hi i think you might have the wrong software on the box,turn you tv on and put it on the sky channel take your viewing card out of the stb turn the box off then take the power lead out, wait till the stb powers down then put your finger on the backup button keeping it pressed put the power lead back in and holding the backup button wait till the on screen message comes on your tv, wait till the tv screen goes blank then put your card back in turn your box back on and try to record 2 channels at the same time this should solve the problem. if not it will be the cable or the quad lnb.

Jul 22, 2008 | Audio Players & Recorders

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Thompson dti6300 twin freeview box with 160 gb hdd.


When box freezes turn box off at wall for 30 seconds then turn on again, when red light comes on carry out the following.
  1. Press menu
  2. Press 4
  3. Press 6
  4. Type in 1397
  5. Scroll down to item 7
  6. Move across to change to yes
  7. Press library
  8. Highlight corrupt program
  9. Press blue then green
  10. It can take quite a while to delete
  11. Press back to come out of menu as to need to follow this procedure for each corrupt program

Jun 30, 2008 | Televison & Video

5 Answers

Thomson dti 6300 16 top tv version box tuner works but programe lbrary where recordingd are available has frozen cannot access or delete


Hi! This is not a great solution and a bit long winded, but aimed at those who've lost the receipt! Start by recording a new programme - the box should still record. Now the corrupt recording is not the first one in the library. When you press library now, all appears to be well. You can find which is the corrupt recording by scrolling down slowly. The corrupt one should be the one with no thumbnail picture (plus it'll be the one that freezes the box up again!). Restart the box agan and press library. If you have recordings before the corrupt one you should be able to scroll very quickly past it and delete them now. Now the corrupt programme is at the bottom of the library list - you can't delete it but at least you can avoid it now...

Like I said far from ideal, but it works on mine. Still no word from Thomson. Hope this helps.

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2 Answers

Frozen hard drive


If you have a Thomson DT16300, here's a handy fix that address freeze ups, lack of reception and problems on your Hard Disk:

goto MENU screen
goto SETUP screen
goto HELP screen
At HELP screen, Enter 1397 - this accesses the engineer panel - you can reformat the HDD in this menu - you will lose all recorded programmes and planned recordings but it clears locked or corrupted files

OR - at the HELP screen, press the GREEN button

On the lower half of the screen youwill see 3 options:

Blue - Reformat HDD - clears all the memory/HDD - useful if you have a corrupted file - you will lose all recorded programmes though

Red - reset the whole box to factory settings - good if you have a locked box or reception problems or cannto scan for new channels. It goes back to when you bought the box, so you will have to input favourites and planned recordings again

Yellow - Software revert - allows you to go back to the previous software driver - you may lose new functions, but you can always restore it back again using the same feature

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you may want to check all of your coax conections and stray ground shield piece littl tiny silver mtal wire will cause that reaction or you may have a ad reciever if so if ou have the directv inurance they will replace it for no cost to you at all.

good luck

please rate

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Is this problem happening when playing back from DVD, VCR or internal disk?

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