Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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HP 6500 when printing envelopes, the printer stops and reports an error "out of paper".

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Printer Error When Printing Envelopes

I had problems printing 4 X 6, and found out that I needed to go into the printer mode, and change the tray feed from "main tray" to photo tray.  Try that one.  

Posted on Apr 25, 2008

  • 4 Answers

SOURCE: HP 1280 Error message

OK, to make this clearer, I had the same problem on my HP C7180. It seems to be rampant throughout their Multifunction printers.

My Fix, combining several others:

1. Go to Printers and Faxes on your Start Menu. In the Printers window, select Server Properties from the File menu. Use the Forms tab of the Print Server Properties dialog box to view printer forms. You may also see lots of forms that you wish your printer could see, but don't worry, it'll see the one you create now. And be sure when you create your form that you use the narrower dimension for the width and the longer dimension for the height. Usually for envelopes you will print in landscape mode.
2. Select the Create A New Form check box.
3. Enter a new name for the Form in the Form Description For field.
4. Use the fields in the Measurements area to set the paper size and margins. *Use the narrower dimension for the width and the longer dimension for the height*.
5. Choose the Save Form button to save the form. The Save Form button only gets pick-able when you type in a different name than what's there already.

Now go to your document program, such as Word. Make sure the window for the document you want to print is the active window. Select File/Page Setup..., Paper Size Tab, and there select the form you just created from the dropdown list

Still in your document program, select File/Print... then Properties. Select the Features tab, which may be differently named. Under Resizing Options/Size dropdown, select More... and there you'll find your newly created form down at the bottom, under Custom. Pick it.

If you're printing envelopes or other things where the way you view it it's wider side-to-side than it is tall, be sure and select "landscape" in both "page setup..." on your document program and in File/Print.../Properties/Features?Basic Options.

When I did all this methodically, I was able to print my Christmas envelopes. Yay!

Posted on Dec 18, 2008

  • 4 Answers

SOURCE: Can't print custom paper size on HP Photosmart C6180

Printing anything other than 8.5" x 11" I have found challenging but there is a way around it. When you are ready to print select Print and go to
"Properties" button beside the name of the Printer.
Select normal for your print quality,
Paper source select Main Tray,
in resizing options select the size you need. In this case you would make a custom or perhaps the Card Envelope 4" x 6"
Select "Scale to paper size"
under the Resolution button there is a box "Show preview before printing" I select that so that I can see for sure before printing that it is recognizing my special paper and not the usual 8.5 x 11 sheet.
If it all looks good and it should, START PRINTING

You have to do this everytime you want to print a special size paper. If you print a lot of this size of paper custom name it something easy like your name"Krissy card env" so you can find it quickly and remember easily the process you follow.

Posted on Jan 09, 2009

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

  • 1 Answer

SOURCE: Print Envelopes with hp c309a "Paper Mismatch" error

Even though the icon on the printer shows the envelopes entering the printer narrow side first, you have to set the printer up for, and feed the envelopes through, wide side first.

Posted on Dec 19, 2009

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1. Unplug the power cord from the back of the printer. 2. Press and hold the # key and the number 6 and plug the printer back in all at the same time. 3. Release the keys once the printer is already turned on.
If the printer takes the paper but only crumples it. Do the Reset for the 2nd time.

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1 Answer

How do I print envelopes on Office Jet 6500?


  • Flip up the printer's output tray to reveal the input tray below and remove any paper in the input tray. Insert up to five envelopes into the input tray, print-side down, and slide the width guide so it touches the edges of the envelopes but does not bend them.

  • 2

    Fold the output tray back down and flip out the extension piece at the end of the tray. Fold up the paper stop at the end of the output tray's extension to keep the envelopes from falling out of the output tray.

  • 3

    Click "File" at the top of the software program you are using to create the text to be printed on the envelopes. Click the "Properties" or "Setup" button in the window that opens, then click on the tab labeled "Paper/Features."

  • 4

    Click the "Type Is" pull-down menu and select "Envelopes." Select the "Size Is" drop-down menu and click on the size of the envelopes you have loaded in the input tray. If you do not find the correct size, click "Custom" and type the height and width in the window that opens, then click "Save."

  • 5

    Click the "Source Is" drop-down menu and select "Tray 1." Click the "OK" button at the bottom of the window to save your settings, then click the "Print" button to begin the print job.



  • Read more: How to Print Envelopes With the HP 6500 E709A ' eHow.com http://www.ehow.com/how_7439186_print-envelopes-hp-6500-e709a.html#ixzz18tq0C0JF

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
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    Dec 23, 2010 | HP Office Equipment & Supplies

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    How do i print envelopes on the HP 1350?


    • Remove all paper from the paper tray.
    • Slide an envelope into the tray, with the envelope flap up and to the left (print side down), until it stops.
    • Adjust the paper-width guide against the envelope.
    • Be careful not to bend the envelope.
    1. In Microsoft Word, click Tools , click Letters and Mailings , and then click Envelopes and Labels .
    2. In the Envelopes and Labels dialog box, click the Envelopes tab.
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    4. From the Envelope size drop-down list, select the required paper size. If you created a custom paper size, select the new custom paper size from the drop-down list.
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    Error messages and printing problems


    Hi,
    Paper mismatch errors occur because the printer scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the printer, the printer reports a 'Paper size error'.
    Try to adjust the printer and envolopee settings..
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    Print Envelopes with hp c309a "Paper Mismatch" error


    Even though the icon on the printer shows the envelopes entering the printer narrow side first, you have to set the printer up for, and feed the envelopes through, wide side first.

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    Hp psc 2410 photosmart


    marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers. Download the latest drivers from the site. http://www.shopping.hp.com/webapp/shopping/search/search_request.do?pageName=HP+printers_land Good Luck, Tim

    Feb 03, 2007 | HP PSC 2410 All-In-One InkJet Printer

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