Question about Maytag Neptune FAV6800AW Top Load Washer
Noise / Cabinet Hits
• Level the machine
• Check sensor (refer to Tub Sensor Test).
• Check Strut and Strut Isolator for proper operation.
• Check for Diagnostic Code "10".
Unbalanced Load/Wet Clothes Troubleshooting
CAUTION: Do not perform continuity check directly on Displacement Sensor due to the potential for damaging the microprocessor chip in the sensor.
5. Press Hand Wash.
6. Pull tub to front left corner and push down so sensor collapses to before the #1 mark molded on slider. Display will show "UO" (Unbalance open).
NOTE: Moving the sensor midway between mark #1 and mark #2 represents normal operation.
Press Hand Wash or Delicates. Display will show "UC" (Unbalance Closed).
Pump Out Test
Enter Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. The motor speed will be displayed when started (motor not running display will be 00). The present state of the machine will not be changed. (i.e., the current cycle in progress will not be interrupted and only the display will change).
Exit Service Mode
Press Enviro Plus and Spin Only keys for 3 seconds again, or press Off, or unplug the machine.
Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs will be turned off after five (5) minutes. While in Service Mode press the Presoak key to check the Drain Pump.
Motor Control Test
While in Service Mode press the Whites key to check the Motor Control.
Posted on Mar 15, 2011
This link will show you the parts that you will need to check part number 7 rear struts
Click on the link http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Washer-Parts/Model-FAV6800AWW/3048/0153200/M0602242/00003?blt=06&prst=&shdMod=
And this link parts 18 and 19 brackets
click on the link http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Washer-Parts/Model-FAV6800AWW/3048/0153200/M0602242/00005?blt=06&prst=&shdMod=
If these parts look ok....run the machine and watch the machine run.....it should give you an indication on what is happening. You will need to jump out the lid switch to do this.
Please post results
Posted on Mar 14, 2011
The tub displacement sensor is likely the problem. Enter the Service Mode by pressing the Help and Back keys for three seconds or until the control beeps. Press System Check on the display then push the tub to the back right corner so sensor extends beyond the #2 mark molded on the slider and the display will show"tub unbalance" . Pull the tub to the front left corner and push down so sensor collapses to before the #1 mark molded on the slider and display will show "tub unbalance". Moving the tub midway between marks #1 and #2 represents normal operation and the display will show "no unbalance".
The tub displacement sensor is indeed the problem if the "tub unbalance" is displayed even before the tub is moved to the back right and front left corners or when "tub unbalance" is displayed when the tub is moved even slightly towards the said corners. Check and make sure tub displacement sensor is in place at the front left corner of the cabinet if this is the case. Check the connection of the sensor to the machine control if the sensor properly in place. Make sure the wire harness is intact and the connectors are clean and snug fit. Replace the tub displacement sensor if the no issue is found with the wire harness. The tub displacement sensor is part number 12002194.
Disconnect power raise the top cover by inserting a plastic putty knife or similar tool in line with the lid seam and push in to release the catches on the left and right sides.
Once the top cover is raised, remove the 2 screws on the back side of the front panel then tip the panel forward and lift upward to clear the J clips from the bottom of the panel. Release the tub displacement sensor locking tab and slide sensor to release. Observe the wire routing before removing sensor as the wires must be routed through the wire clips and strain reliefs during reassembly.
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Posted on Mar 12, 2011
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Posted on Jan 02, 2017
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Sep 08, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Applies to the UC unbalance code also.
Aug 26, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Mar 26, 2011 | Maytag Neptune FAV6800AW Top Load Washer
I no longer post on this site no way to post a Sticky for machine issues.
If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.
Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.
Jan 22, 2011 | Maytag Neptune FAV6800AW Top Load Washer
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