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Cant open trunki - Toys

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Hello!

  • First make sure that the catches are unlocked (the middle bar of the lock on the 'nose' and 'bottom' of Trunki is lying horizontal).
  • Then pop your fingers in the cut-away part of the catch, where part of the catch has been shaped in and where you can see metal.
  • Pull this away from the Trunki, so the catch hinges on the non-cut-away side.
Any problems, visit www.trunki.com and contact our helpful Trunki team :o)

Posted on Mar 24, 2011

  • kbspitfire Mar 24, 2011

    Just to add - if you've bought a Melissa and Doug Trunki, you can contact their customer services team on service@melissaanddoug.com

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